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Ken Jacobs, ACC, CPC, an experienced consultant and certified coach, is the principal of Jacobs Consulting & Executive Coaching, which serves agencies, companies, senior leaders, executives and managers in the corporate communications, public relations, advertising and marketing space.

He has helped agencies grow and manage business, improve client service and relationships, and enhance staff performance, communications, and leadership skills, and has empowered communications CEOs, presidents, executive vice presidents and senior vice presidents to achieve and surpass their goals since 2007.

Jacobs holds Associate Certified Coach (ACC) credentials from the International Coach Federation (ICF), and is accredited as a Certified Professional Coach (CPC) and Energy Leadership Index (ELI) Master Practitioner by the Institute for Professional Excellence in Coaching (iPEC).

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Testimonials

  • Filomena Fanelli
    "I was fortunate to attend Ken's 'How to Start Winning More Business. Now!' presentation at PRSA’s Counselors Academy Spring Conference. Ken's talk was ground breaking and his targeted approach to winning new business really got me thinking. If you’d like to know if it made a difference, rest assured, it ABSOLUTELY did."
    Filomena FanelliCEO/Founder, Impact PR & Communications, Ltd
  • Lisa Weiss
    "From start to finish, Ken has been attentive, professional and thoughtful in tailoring his workshop to the needs of our team. He is a careful and responsive listener, and thoroughly committed to meeting our needs. I have already seen results from his work and hope to find additional ways to continue our relationship."
    Lisa WeissFormer Executive Vice President, Cooney Waters Group, now Cooney Waters Unlimited
  • Michael Cherenson
    "Ken's business development workshop and follow-up new business coaching helped our firm tremendously. Ken’s brings a unique blend of business acumen, public relations know-how and emotional intelligence. He’s so good, I truly hope none of our competitors are reading this."
    Michael CherensonAPR, PRSA Fellow, EVP of SCG Advertising & Public Relations
  • Bob Reed
    "Like so many other PR/Marketing/Digital agencies, my firm, Element-R Partners, LLC, was fairly good at closing business, but not bringing in the right business that matched our skills and capabilities. Latching on to any that moves isn’t a strategy. And who wants to be just 'fairly good'? If you are unsure about your firm’s strategic direction, Ken Jacobs can be your surefooted Sherpa. He’s like us – a former, highly experienced agency pro that understands what it takes to covert and manage business. Element-R engaged Ken first to review our website to see if what we were presenting matched what we were conveying verbally to prospects. It didn’t. That led to helping us realign our messaging and developing Business Development and Engagement plans. You read right. Two distinct plans. Business Development was for how to express where we wanted to take the business; the latter was for how to get there. Ken guided us through his deliberate process using focus, honesty and humor that rendered the right result for us. But don’t think this is easy. You’ll work hard. After all, breaking the Redheaded Stepchild attitude takes effort. You should do for yourself what you do for your clients. So if you’re struggling to present and project in a very crowded market, Ken Jacobs can help you find your voice."
    Bob ReedPartner & Cofounder of Element-R Partners, LLC
  • Ivette Sanz Osso
    "I always felt Ken Jacobs was a counselor at heart; he was a pleasure to work with at MMC and exuded a genuine passion for teaching and counseling colleagues and peers. I'm thrilled to see that Ken has launched his own consulting practice and is following his passions, working with various industry experts. His published works are truly insightful and I often share them with industry colleagues."
    Ivette Sanz OssoChief Operating Officer at DEVRIES GLOBAL
  • Cindy Riccio
    "Ken is an expert communications professional with keen insights that have helped CRC grow as a young agency and thrive as a result of his dedicated and strategic focus on our marketing and business development efforts. Ken's years of experience running independent and global agencies are a valued source of direction for CRC that has proven helpful with both organic growth and new business."
    Cindy RiccioPresident and Founder at CRC (Cindy Riccio Communications, Inc.)
  • Simon Erskine Locke
    "I sought out Ken for executive coaching and found the experience to be personally and professionally rewarding. Ken’s coaching expertise and professional experience as a leader, strategist and manager, meant that he could not only provide traditional coaching, but invaluable perspective and context for achieving my goals. I would highly recommend him."
    Simon Erskine LockeCEO-Founder, Communications Match
  • Jessica Broome
    "Ken helped me shoot for the stars while keeping my feet on the ground! He really helped me distinguish what was reality vs. my own imagination, and did a great job in holding me accountable for coming up with (and doing!) actions that would get me closer to my dream life. I’m currently running my business from Argentina with confidence– in large part thanks to Ken’s coaching!"
    Jessica BroomePrimary Researcher, Jessica Broome Research
  • Eric Morgenstern
    "Ken shares a special blend of experience, expertise and individualized care and attention to help leaders become even better leaders. His recent sessions at the 2016 Counselors Academy Spring Conference were great examples of his spirit of sharing providing immediate, take-home value. Every time Ken speaks, I learn something. Thanks for all you do."
    Eric MorgensternCEO, Morningstar Communications
  • Steve Guberman
    "Ken delivered an inspiring and riveting presentation on client service at the November 2010 JSPRAA Networking Lunch. Ken was able to keep our crowd of about 40 marketing professionals engaged by delivering content in a creative manner. His delivery is personable, bringing everything to a personal experience on how customer service works in certain ways. As President of JSPRAA, I would certainly bring him back in the future to speak for our group. Ken's presentation was wonderful and he's a professional guy both in the way he presents himself and ensures that his presentation goes off without a hitch."
    Steve GubermanVice President, Creative and Digital Services at R&J Strategic Communications Former President, Jersey Shore Public Relations & Advertising Association
  • Ronna Reich
    "Ken is a fantastic coach. He understands the complexities of our business and thoughtfully applies his coaching skills to help our agency leaders reach their goals and get the outcomes they desire from their teams."
    Ronna ReichRonna Reich Founder at INK & ROSES
  • Jack Vincent
    "I had a critical and urgent need for a key client's NY office, and I needed a project partner at my side. I hired Ken and he delivered big time! My client loved him... and loved me more as a result of it. I won't hesitate to engage Ken again. Great to work with him!"
    Jack VincentSales Advisor, Business Storyteller at JackVincent.com
  • Annie Heckenberger
    "Ken is high-level strategic thinker who is also a great teacher. He recently led a sold-out session for Social Media Club Philly & PRSA Philly, which led to a robust discussion that the audience stretched for more than an hour beyond the meeting. Ken also does an excellent job asking the critical questions that help you think through approaches to PR, keep your team motivated and make you laugh really hard. And I don't know about you, but I don't think there are enough laughs these days."
    Annie HeckenbergerVP, Group Director, Brand Communications Strategy, Digital Health
  • Angela Calzone
    "While I was with MWW, Ken conducted several engaging workshops for our client-facing staff. His workshops were among the highest participant-rated classes we've given, vis-a-vis such key measures as 'Overall Program (Workshop) Value,' 'Program Facilitator,' 'Practicality/Usability of Recommendations,' and 'Exceeded Expectations.' Participants reported not only learning a tremendous amount of valuable information, but committed to take a number of actions as a result of the workshop. Not only were these the actions we wanted them to take, but they actually did so. In a post-workshop survey, a large number of participants said they'd enthusiastically recommend the program to others; a substantially larger number said they'd very enthusiastically recommend it."
    Angela CalzoneCo-Managing Member, Change & Response Strategies, LLC, Senior Vice President, Talent Resources and Organization Development
  • Ronna Reich
    "Ken Jacobs is an amazingly helpful and talented strategic advisor. The best!"
    Ronna ReichFounder at INK & ROSES
  • Esther Buchsbaum
    "Ken Jacobs is a highly skilled professional and an exceptional presenter. I was fortunate enough to hear Ken speak at our most recent PRGN global meeting in Santa Monica earlier this year. His workshop on 'How To Create A Client Service Culture At Your Agency' was not only insightful and eye-opening, it encouraged us to take those best practices and apply them in our firm. As a result we have seen changes in team attitude, heightened levels of participation and it has created a new air of excitement and anticipation for the future of our agency. I highly recommend Ken as a speaker, consultant and all around fine gentleman. He is a joy to work with."
    Esther BuchsbaumPresident and Co-founder of energi PR/RP
  • Beth Kitzinger
    "I have known and trusted Ken for a long time so it was a no brainer to invite him in to train my entire team. The workshop he led was the hit of our retreat and the feedback from staff at all levels was A+. We not only had fun in the session but learned a lot of useful real world skills and essential in the comms business management tools."
    Beth KitzingerFormer Managing Director, Fenton Communications
  • Megan Driscoll
    "Ken has been invaluable during a year of incredible professional transition for me. He has provided helpful advice on varying professional topics, as well as taught me how to dig deep to use skills that I wasn’t even fully aware I had to overcome obstacles. Ken made what could have been an incredibly tough year instead a year of rewards and learning. I would highly recommend Ken."
    Megan DriscollAgency Founder, Evolve MKD
  • Dan Baum
    "Ken is a seasoned hand who has a knack with people. So he seemed like the right guy to turn to as an executive coach for some of our top performers. We’ve given him multiple assignments – none of them easy – and he’s far outperformed our expectations every time. We’ve taken to calling Ken the “PR Whisperer” around the office."
    Dan BaumCEO and Founder, DBC PR+New Media
  • Eric Yaverbaum
    "In my 25 years in this business running agencies, I have never worked with anyone as consistently right and as insightful as Ken. Whether it was advice that was effective at agency management or someone with the experience to tell you what you may not have seen on your own, Ken is in a league of his own. From training to growing business organically to being the 'secret weapon' in winning new business, Ken is worth triple what he bills. If you want to run better brainstorms or enhance client profitability, you could not choose someone with a better track record."
    Eric YaverbaumPresident of Ericho Communications

Articles

How to Lead in the Rapidly Changing World of Public Relations

Some people believe that there’s been more changes in communications in the past five years than in the previous 25 like rapid technology advances, the 24/7 news cycle and expanding globalization.

Exec Coaching Can Boost Productivity

There’s a growing discussion these days about the benefits of executive (or leadership) coaching. That makes sense, because executive coaching is on the rise.

Focus on leading, not just managing

In three decades in and around public relations, I’ve seen our industry, particularly on the agency side, promote professionals into positions of leadership simply because they’re great managers: of accounts, of timetables, of budgets, and, of course, clients.

Climbing Up the Leadership Ladder With Steve Cody

It feels like I’ve known Steve Cody, co-founder and co-CEO of integrated communications agency Peppercomm, forever. He’s celebrated for ice, rock and alpine climbing around the globe, for requiring staffers to attend stand-up comedy training and for speaking with outspoken honesty.

Blog

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Leadership Lessons Learned Over The Years

Now that I’ve started a new leadership blog, it seems like a good time to review, update, and re-share some of the posts which I believe convey the most valuable….

Welcome to the Jacobs Consulting & Executive Coaching Leadership Blog

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