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Ken Jacobs, ACC, CPC, an experienced consultant and certified coach, is the principal of Jacobs Consulting & Executive Coaching, which serves agencies, companies, senior leaders, executives and managers in the corporate communications, public relations, advertising and marketing space.

He has helped agencies grow and manage business, improve client service and relationships, and enhance staff performance, communications, and leadership skills, and has empowered communications CEOs, presidents, executive vice presidents and senior vice presidents to achieve and surpass their goals since 2007.

Jacobs holds Associate Certified Coach (ACC) credentials from the International Coach Federation (ICF), and is accredited as a Certified Professional Coach (CPC) and Energy Leadership Index (ELI) Master Practitioner by the Institute for Professional Excellence in Coaching (iPEC).

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Testimonials

  • Bryan Harris
    "Ken is a valued partner to our agency. His keen insights, diverse experience and collaborative approach make for a very successful formula. The training he provided on client service was a welcome addition to our professional development curriculum."
    Bryan HarrisCOO & Managing Partner, Taylor
  • Barbara Goldberg
    "We recently worked with Ken for a client service agency retreat and his insight was 100% spot on. His 'Five Star' client service received five stars from our staff."
    Barbara GoldbergCEO at O'Connell & Goldberg
  • Annie Heckenberger
    "Ken is high-level strategic thinker who is also a great teacher. He recently led a sold-out session for Social Media Club Philly & PRSA Philly, which led to a robust discussion that the audience stretched for more than an hour beyond the meeting. Ken also does an excellent job asking the critical questions that help you think through approaches to PR, keep your team motivated and make you laugh really hard. And I don't know about you, but I don't think there are enough laughs these days."
    Annie HeckenbergerVP, Group Director, Brand Communications Strategy, Digital Health
  • Ronna Reich
    "Ken Jacobs is an amazingly helpful and talented strategic advisor. The best!"
    Ronna ReichFounder at INK & ROSES
  • Dan Baum
    "Ken is a seasoned hand who has a knack with people. So he seemed like the right guy to turn to as an executive coach for some of our top performers. We’ve given him multiple assignments – none of them easy – and he’s far outperformed our expectations every time. We’ve taken to calling Ken the “PR Whisperer” around the office."
    Dan BaumCEO and Founder, DBC PR+New Media
  • Ronna Reich
    "Ken is a fantastic coach. He understands the complexities of our business and thoughtfully applies his coaching skills to help our agency leaders reach their goals and get the outcomes they desire from their teams."
    Ronna ReichRonna Reich Founder at INK & ROSES
  • Ivette Sanz Osso
    "I always felt Ken Jacobs was a counselor at heart; he was a pleasure to work with at MMC and exuded a genuine passion for teaching and counseling colleagues and peers. I'm thrilled to see that Ken has launched his own consulting practice and is following his passions, working with various industry experts. His published works are truly insightful and I often share them with industry colleagues."
    Ivette Sanz OssoChief Operating Officer at DEVRIES GLOBAL
  • Jeffrey Graubard
    "I've had the pleasure of working with and knowing Ken since before he was able to grow a beard. He blends those years of experience with a deep passion for the business and, most importantly, a keen sense of how best to work with individuals and entities to get maximum results. He earns my highest recommendation."
    Jeffrey GraubardFormer Managing Director, Gibbs-rbb Strategic Communications
  • Evelyn Calleja
    "I am happy to recommend Ken and do so heartily! He is an extremely knowledgeable trainer. His knowledge of PR and affable manner is a winning combination and help make his training sessions interesting, easy to follow and fun."
    Evelyn CallejaPresident and Co-Founder, The Business Within
  • Eric Yaverbaum
    "In my 25 years in this business running agencies, I have never worked with anyone as consistently right and as insightful as Ken. Whether it was advice that was effective at agency management or someone with the experience to tell you what you may not have seen on your own, Ken is in a league of his own. From training to growing business organically to being the 'secret weapon' in winning new business, Ken is worth triple what he bills. If you want to run better brainstorms or enhance client profitability, you could not choose someone with a better track record."
    Eric YaverbaumPresident of Ericho Communications
  • Eric Morgenstern
    "Ken shares a special blend of experience, expertise and individualized care and attention to help leaders become even better leaders. His recent sessions at the 2016 Counselors Academy Spring Conference were great examples of his spirit of sharing providing immediate, take-home value. Every time Ken speaks, I learn something. Thanks for all you do."
    Eric MorgensternCEO, Morningstar Communications
  • Domenick Cilea
    "Ken's workshop on Five Star Customer Service offers interesting perspective on building client relationships and most importantly earning their trust. It is an interactive workshop where all participants can improve their respective skill sets personally and professionally."
    Domenick CileaPresident, Springboard Public Relations
  • C. Renzi Stone
    "I hired Ken for some professional coaching to me and my top leadership as well as overall consulting on how to grow our business and improve our services for our clients. Ken was courteous, professional and had deep knowledge in the areas we needed expertise. I highly recommend his skills."
    C. Renzi StoneChairman and CEO, Saxum (Integrated Marketing Communications Agency)
  • Esther Buchsbaum
    "Ken Jacobs is a highly skilled professional and an exceptional presenter. I was fortunate enough to hear Ken speak at our most recent PRGN global meeting in Santa Monica earlier this year. His workshop on 'How To Create A Client Service Culture At Your Agency' was not only insightful and eye-opening, it encouraged us to take those best practices and apply them in our firm. As a result we have seen changes in team attitude, heightened levels of participation and it has created a new air of excitement and anticipation for the future of our agency. I highly recommend Ken as a speaker, consultant and all around fine gentleman. He is a joy to work with."
    Esther BuchsbaumPresident and Co-founder of energi PR/RP
  • Bob Reed
    "Like so many other PR/Marketing/Digital agencies, my firm, Element-R Partners, LLC, was fairly good at closing business, but not bringing in the right business that matched our skills and capabilities. Latching on to any that moves isn’t a strategy. And who wants to be just 'fairly good'? If you are unsure about your firm’s strategic direction, Ken Jacobs can be your surefooted Sherpa. He’s like us – a former, highly experienced agency pro that understands what it takes to covert and manage business. Element-R engaged Ken first to review our website to see if what we were presenting matched what we were conveying verbally to prospects. It didn’t. That led to helping us realign our messaging and developing Business Development and Engagement plans. You read right. Two distinct plans. Business Development was for how to express where we wanted to take the business; the latter was for how to get there. Ken guided us through his deliberate process using focus, honesty and humor that rendered the right result for us. But don’t think this is easy. You’ll work hard. After all, breaking the Redheaded Stepchild attitude takes effort. You should do for yourself what you do for your clients. So if you’re struggling to present and project in a very crowded market, Ken Jacobs can help you find your voice."
    Bob ReedPartner & Cofounder of Element-R Partners, LLC
  • Ken Hunter
    "I’ve found Ken Jacobs’ executive coaching approach highly effective, because he’s helped me to better focus and empower myself to achieve my leadership and business goals. He encourages his clients to create a vision of success, identify the issues impeding their desired achievements, and focus on removing those impediments. In addition, Ken has helped me consistently focus on my highest-priority actions, thereby accelerating goal achievement. I’m extremely confident he can help you, too, whether you’re a business owner or corporate executive."
    Ken HunterPresident and Chief Strategist, The PowerStation Communications
  • Simon Erskine Locke
    "I sought out Ken for executive coaching and found the experience to be personally and professionally rewarding. Ken’s coaching expertise and professional experience as a leader, strategist and manager, meant that he could not only provide traditional coaching, but invaluable perspective and context for achieving my goals. I would highly recommend him."
    Simon Erskine LockeCEO-Founder, Communications Match
  • E. Blake Jackson
    "I had the privilege of working with Ken as my leadership coach earlier this year, and he did not disappoint. During our time together, Ken helped me identify both strengths and opportunities for development, then worked closely with me to outline actionable steps for growth as a leader in the communications industry. Several months after the end of our engagement, I consider Ken a great mentor, partner and friend. I would highly recommend him for leadership coaching."
    E. Blake JacksonDirector, Corporate Communications, Walmart, formerly Vice President, Digital, Saxum
  • Jack Vincent
    "I had a critical and urgent need for a key client's NY office, and I needed a project partner at my side. I hired Ken and he delivered big time! My client loved him... and loved me more as a result of it. I won't hesitate to engage Ken again. Great to work with him!"
    Jack VincentSales Advisor, Business Storyteller at JackVincent.com
  • Patrice Tanaka
    "I have known Ken Jacobs for more than 20 years as an esteemed colleague in PR, a valued provider of PR training and coaching to our agency, and as a dear and trusted friend. I cannot recommend him highly enough as a person of great integrity, compassion, creativity and as a brilliant PR educator and trainer. Ken's training sessions always receive the highest marks because he really connects with his audience based on his personal experience and track record in creating award-winning PR campaigns, developing high-performing teams and building business for his agencies. The highest rated training session ever done at our agency was one that Ken presented at CRT/tanaka's annual retreat in 2010 entitled, 'Delivering World-Class Service.' One of the many reasons I admire Ken is that he is doing exactly what he most loves and does better than anyone else: developing and implementing training programs and coaching that provide high-value to PR professionals and their organizations."
    Patrice TanakaChief Joy Officer, Joyful Planet LLC, former Senior Counselor, Padilla/CRT, former Co-Chair, Chief Creative Officer, CRT/tanaka

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