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Ken Jacobs, ACC, CPC, an experienced consultant and certified coach, is the principal of Jacobs Consulting & Executive Coaching, which serves agencies, companies, senior leaders, executives and managers in the corporate communications, public relations, advertising and marketing space.

He has helped agencies grow and manage business, improve client service and relationships, and enhance staff performance, communications, and leadership skills, and has empowered communications CEOs, presidents, executive vice presidents and senior vice presidents to achieve and surpass their goals since 2007.

Jacobs holds Associate Certified Coach (ACC) credentials from the International Coach Federation (ICF), and is accredited as a Certified Professional Coach (CPC) and Energy Leadership Index (ELI) Master Practitioner by the Institute for Professional Excellence in Coaching (iPEC).

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Testimonials

  • Tom Coyne
    "Ken has done a great job on numerous training programs for members of our staff. He has created classes ranging from writing to media relations to organizational skills. He is always well received and staff benefit from his vast knowledge of the public relations industry. If you are looking for trainers for your PR -- Ken would be a great choice!"
    Tom CoyneFounder, Coyne PR
  • Domenick Cilea
    "Ken's workshop on Five Star Customer Service offers interesting perspective on building client relationships and most importantly earning their trust. It is an interactive workshop where all participants can improve their respective skill sets personally and professionally."
    Domenick CileaPresident, Springboard Public Relations
  • Kristine Gobbo
    "I was fortunate to sit in on a presentation that Ken Jacobs gave on the subject of business development, titled 'How To Win More New Business, Now!' during a PRSA Counselors Academy conference earlier this year. As a result of his presentation, I made a mental note to tackle the creation of a business development plan for my company this year. I reached out privately to Ken for assistance with this project, and he responded immediately eager to help. The information he provided in his original presentation and then in his follow-up with me is incredibly helpful. I am so thankful for his expertise and guidance. I hope to get the opportunity to work with Ken in the future."
    Kristine GobboPresident, Spectrum Public Relations
  • Filomena Fanelli
    "I was fortunate to attend Ken's 'How to Start Winning More Business. Now!' presentation at PRSA’s Counselors Academy Spring Conference. Ken's talk was ground breaking and his targeted approach to winning new business really got me thinking. If you’d like to know if it made a difference, rest assured, it ABSOLUTELY did."
    Filomena FanelliCEO/Founder, Impact PR & Communications, Ltd
  • Megan Driscoll
    "Ken has been invaluable during a year of incredible professional transition for me. He has provided helpful advice on varying professional topics, as well as taught me how to dig deep to use skills that I wasn’t even fully aware I had to overcome obstacles. Ken made what could have been an incredibly tough year instead a year of rewards and learning. I would highly recommend Ken."
    Megan DriscollAgency Founder, Evolve MKD
  • Evelyn Calleja
    "I am happy to recommend Ken and do so heartily! He is an extremely knowledgeable trainer. His knowledge of PR and affable manner is a winning combination and help make his training sessions interesting, easy to follow and fun."
    Evelyn CallejaPresident and Co-Founder, The Business Within
  • Cherry Dumaual
    "Ken is a highly effective PR coach, trainer and facilitator. He has personally experienced what it’s like to deal with issues faced by communications practitioners. Ken teaches beyond theory. He applies real-life lessons learned about client and staff management when he led practices. For sure, his students doubly benefit from his excellent teaching abilities and his first-hand experiences. And when Ken facilitates brainstorms, you can bet he’ll do his best to compel participants to maximize their brainpower to generate ideas that win new business."
    Cherry DumaualPR & Partnerships Director, The Monday Campaigns
  • Jack Vincent
    "I had a critical and urgent need for a key client's NY office, and I needed a project partner at my side. I hired Ken and he delivered big time! My client loved him... and loved me more as a result of it. I won't hesitate to engage Ken again. Great to work with him!"
    Jack VincentSales Advisor, Business Storyteller at JackVincent.com
  • Barbara Goldberg
    "We recently worked with Ken for a client service agency retreat and his insight was 100% spot on. His 'Five Star' client service received five stars from our staff."
    Barbara GoldbergCEO at O'Connell & Goldberg
  • Eric Yaverbaum
    "In my 25 years in this business running agencies, I have never worked with anyone as consistently right and as insightful as Ken. Whether it was advice that was effective at agency management or someone with the experience to tell you what you may not have seen on your own, Ken is in a league of his own. From training to growing business organically to being the 'secret weapon' in winning new business, Ken is worth triple what he bills. If you want to run better brainstorms or enhance client profitability, you could not choose someone with a better track record."
    Eric YaverbaumPresident of Ericho Communications
  • Dan Baum
    "Ken is a seasoned hand who has a knack with people. So he seemed like the right guy to turn to as an executive coach for some of our top performers. We’ve given him multiple assignments – none of them easy – and he’s far outperformed our expectations every time. We’ve taken to calling Ken the “PR Whisperer” around the office."
    Dan BaumCEO and Founder, DBC PR+New Media
  • Lisa Weiss
    "From start to finish, Ken has been attentive, professional and thoughtful in tailoring his workshop to the needs of our team. He is a careful and responsive listener, and thoroughly committed to meeting our needs. I have already seen results from his work and hope to find additional ways to continue our relationship."
    Lisa WeissFormer Executive Vice President, Cooney Waters Group, now Cooney Waters Unlimited
  • Ken Hunter
    "I’ve found Ken Jacobs’ executive coaching approach highly effective, because he’s helped me to better focus and empower myself to achieve my leadership and business goals. He encourages his clients to create a vision of success, identify the issues impeding their desired achievements, and focus on removing those impediments. In addition, Ken has helped me consistently focus on my highest-priority actions, thereby accelerating goal achievement. I’m extremely confident he can help you, too, whether you’re a business owner or corporate executive."
    Ken HunterPresident and Chief Strategist, The PowerStation Communications
  • Angela Calzone
    "While I was with MWW, Ken conducted several engaging workshops for our client-facing staff. His workshops were among the highest participant-rated classes we've given, vis-a-vis such key measures as 'Overall Program (Workshop) Value,' 'Program Facilitator,' 'Practicality/Usability of Recommendations,' and 'Exceeded Expectations.' Participants reported not only learning a tremendous amount of valuable information, but committed to take a number of actions as a result of the workshop. Not only were these the actions we wanted them to take, but they actually did so. In a post-workshop survey, a large number of participants said they'd enthusiastically recommend the program to others; a substantially larger number said they'd very enthusiastically recommend it."
    Angela CalzoneCo-Managing Member, Change & Response Strategies, LLC, Senior Vice President, Talent Resources and Organization Development
  • E. Blake Jackson
    "I had the privilege of working with Ken as my leadership coach earlier this year, and he did not disappoint. During our time together, Ken helped me identify both strengths and opportunities for development, then worked closely with me to outline actionable steps for growth as a leader in the communications industry. Several months after the end of our engagement, I consider Ken a great mentor, partner and friend. I would highly recommend him for leadership coaching."
    E. Blake JacksonDirector, Corporate Communications, Walmart, formerly Vice President, Digital, Saxum
  • Ronna Reich
    "Ken Jacobs is an amazingly helpful and talented strategic advisor. The best!"
    Ronna ReichFounder at INK & ROSES
  • David Landis
    "Ken provided an on-target seminar on 'How to deliver 5-star client service' for our international Public Relations Global Network - and hit an immediate chord with our 50-member network of PR agency owners. We all know how important client service is, but sometimes forget how to implement it effectively. What I personally liked best about Ken's seminar is the way he offered specific ways to engage your clients that were eminently do-able. We've already done it and seen a big difference. I recommend Ken highly."
    David LandisCEO/President, Landis Communications Inc., President Giant Step Digital, Past President, Public Relations Global Network
  • Bob Reed
    "Like so many other PR/Marketing/Digital agencies, my firm, Element-R Partners, LLC, was fairly good at closing business, but not bringing in the right business that matched our skills and capabilities. Latching on to any that moves isn’t a strategy. And who wants to be just 'fairly good'? If you are unsure about your firm’s strategic direction, Ken Jacobs can be your surefooted Sherpa. He’s like us – a former, highly experienced agency pro that understands what it takes to covert and manage business. Element-R engaged Ken first to review our website to see if what we were presenting matched what we were conveying verbally to prospects. It didn’t. That led to helping us realign our messaging and developing Business Development and Engagement plans. You read right. Two distinct plans. Business Development was for how to express where we wanted to take the business; the latter was for how to get there. Ken guided us through his deliberate process using focus, honesty and humor that rendered the right result for us. But don’t think this is easy. You’ll work hard. After all, breaking the Redheaded Stepchild attitude takes effort. You should do for yourself what you do for your clients. So if you’re struggling to present and project in a very crowded market, Ken Jacobs can help you find your voice."
    Bob ReedPartner & Cofounder of Element-R Partners, LLC
  • Ronna Reich
    "Ken is a fantastic coach. He understands the complexities of our business and thoughtfully applies his coaching skills to help our agency leaders reach their goals and get the outcomes they desire from their teams."
    Ronna ReichRonna Reich Founder at INK & ROSES
  • Cindy Riccio
    "Ken is an expert communications professional with keen insights that have helped CRC grow as a young agency and thrive as a result of his dedicated and strategic focus on our marketing and business development efforts. Ken's years of experience running independent and global agencies are a valued source of direction for CRC that has proven helpful with both organic growth and new business."
    Cindy RiccioPresident and Founder at CRC (Cindy Riccio Communications, Inc.)

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