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Ken Jacobs, ACC, CPC, an experienced consultant and certified coach, is the principal of Jacobs Consulting & Executive Coaching, which serves agencies, companies, senior leaders, executives and managers in the corporate communications, public relations, advertising and marketing space.

He has helped agencies grow and manage business, improve client service and relationships, and enhance staff performance, communications, and leadership skills, and has empowered communications CEOs, presidents, executive vice presidents and senior vice presidents to achieve and surpass their goals since 2007.

Jacobs holds Associate Certified Coach (ACC) credentials from the International Coach Federation (ICF), and is accredited as a Certified Professional Coach (CPC) and Energy Leadership Index (ELI) Master Practitioner by the Institute for Professional Excellence in Coaching (iPEC).

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Testimonials

  • David Landis
    "Ken provided an on-target seminar on 'How to deliver 5-star client service' for our international Public Relations Global Network - and hit an immediate chord with our 50-member network of PR agency owners. We all know how important client service is, but sometimes forget how to implement it effectively. What I personally liked best about Ken's seminar is the way he offered specific ways to engage your clients that were eminently do-able. We've already done it and seen a big difference. I recommend Ken highly."
    David LandisCEO/President, Landis Communications Inc., President Giant Step Digital, Past President, Public Relations Global Network
  • Eric Morgenstern
    "Ken shares a special blend of experience, expertise and individualized care and attention to help leaders become even better leaders. His recent sessions at the 2016 Counselors Academy Spring Conference were great examples of his spirit of sharing providing immediate, take-home value. Every time Ken speaks, I learn something. Thanks for all you do."
    Eric MorgensternCEO, Morningstar Communications
  • Simon Erskine Locke
    "I sought out Ken for executive coaching and found the experience to be personally and professionally rewarding. Ken’s coaching expertise and professional experience as a leader, strategist and manager, meant that he could not only provide traditional coaching, but invaluable perspective and context for achieving my goals. I would highly recommend him."
    Simon Erskine LockeCEO-Founder, Communications Match
  • Domenick Cilea
    "Ken's workshop on Five Star Customer Service offers interesting perspective on building client relationships and most importantly earning their trust. It is an interactive workshop where all participants can improve their respective skill sets personally and professionally."
    Domenick CileaPresident, Springboard Public Relations
  • Bryan Harris
    "Ken is a valued partner to our agency. His keen insights, diverse experience and collaborative approach make for a very successful formula. The training he provided on client service was a welcome addition to our professional development curriculum."
    Bryan HarrisCOO & Managing Partner, Taylor
  • Daniel Lemin
    "Ken is one of those rare souls you meet who draws you in to listen and hear him out. When I talk with him invariably something he says stays with me for a long time. One of my favorite Ken quotes: what comes AFTER what comes next? An intuitive spidey-sense is what brings him success, but it's his genuine good nature that makes him truly special."
    Daniel LeminHead of Consulting, Convince & Convert
  • Lynette Hoy
    "I had the pleasure of meeting Ken and experiencing his expertise during his presentation at the CAPRSA Pre-Con on 'How To Start Winning More Business, Now!' for 2016 in May. His ability to touch everyone in the room with his presence drew me in, and how he went about looking at issues we as business owners all face in PR and then narrowed down what could be done right away to solve some of these issues was fantastic. I started the conference eager for more because of Ken. I learned a great deal and look forward to more in the future. Ken is down to earth, funny, empathetic and a great teacher. I recommend him highly as a speaker and a coach. Thank you Ken, for your organic and down to earth approach. It is addicting!"
    Lynette HoyFire Chief, Founder and CEO, Firetalker PR
  • Ronna Reich
    "Ken Jacobs is an amazingly helpful and talented strategic advisor. The best!"
    Ronna ReichFounder at INK & ROSES
  • Megan Driscoll
    "Ken has been invaluable during a year of incredible professional transition for me. He has provided helpful advice on varying professional topics, as well as taught me how to dig deep to use skills that I wasn’t even fully aware I had to overcome obstacles. Ken made what could have been an incredibly tough year instead a year of rewards and learning. I would highly recommend Ken."
    Megan DriscollAgency Founder, Evolve MKD
  • Cherry Dumaual
    "Ken is a highly effective PR coach, trainer and facilitator. He has personally experienced what it’s like to deal with issues faced by communications practitioners. Ken teaches beyond theory. He applies real-life lessons learned about client and staff management when he led practices. For sure, his students doubly benefit from his excellent teaching abilities and his first-hand experiences. And when Ken facilitates brainstorms, you can bet he’ll do his best to compel participants to maximize their brainpower to generate ideas that win new business."
    Cherry DumaualPR & Partnerships Director, The Monday Campaigns
  • Bob Reed
    "Like so many other PR/Marketing/Digital agencies, my firm, Element-R Partners, LLC, was fairly good at closing business, but not bringing in the right business that matched our skills and capabilities. Latching on to any that moves isn’t a strategy. And who wants to be just 'fairly good'? If you are unsure about your firm’s strategic direction, Ken Jacobs can be your surefooted Sherpa. He’s like us – a former, highly experienced agency pro that understands what it takes to covert and manage business. Element-R engaged Ken first to review our website to see if what we were presenting matched what we were conveying verbally to prospects. It didn’t. That led to helping us realign our messaging and developing Business Development and Engagement plans. You read right. Two distinct plans. Business Development was for how to express where we wanted to take the business; the latter was for how to get there. Ken guided us through his deliberate process using focus, honesty and humor that rendered the right result for us. But don’t think this is easy. You’ll work hard. After all, breaking the Redheaded Stepchild attitude takes effort. You should do for yourself what you do for your clients. So if you’re struggling to present and project in a very crowded market, Ken Jacobs can help you find your voice."
    Bob ReedPartner & Cofounder of Element-R Partners, LLC
  • John Lonsdorf
    "I highly recommend Ken Jacobs! Ken’s knowledge of the practice of public relations is extensive, and his ability to understand and incorporate new social media techniques within a structured, results-focused discipline is impressive. On top of that, he is a good guy, who has always gone out of his way to make sure that things are not only done, but that they are done right and in the right way. We have utilized Ken’s services on a consulting basis for staff training at our agency. Ken has greatly exceeded our expectations. Working with a wide range of experience levels among our diverse staff, Ken has succeeded in imparting not only a fundamental understanding of contemporary public relations practice, but also a very practical, hands-on comprehension of client service issues that I have seen put into practice with our client base from day one."
    John LonsdorfPresident at R&J Strategic Communications
  • Annie Heckenberger
    "Ken is high-level strategic thinker who is also a great teacher. He recently led a sold-out session for Social Media Club Philly & PRSA Philly, which led to a robust discussion that the audience stretched for more than an hour beyond the meeting. Ken also does an excellent job asking the critical questions that help you think through approaches to PR, keep your team motivated and make you laugh really hard. And I don't know about you, but I don't think there are enough laughs these days."
    Annie HeckenbergerVP, Group Director, Brand Communications Strategy, Digital Health
  • Evelyn Calleja
    "I am happy to recommend Ken and do so heartily! He is an extremely knowledgeable trainer. His knowledge of PR and affable manner is a winning combination and help make his training sessions interesting, easy to follow and fun."
    Evelyn CallejaPresident and Co-Founder, The Business Within
  • Filomena Fanelli
    "I was fortunate to attend Ken's 'How to Start Winning More Business. Now!' presentation at PRSA’s Counselors Academy Spring Conference. Ken's talk was ground breaking and his targeted approach to winning new business really got me thinking. If you’d like to know if it made a difference, rest assured, it ABSOLUTELY did."
    Filomena FanelliCEO/Founder, Impact PR & Communications, Ltd
  • Ken Hunter
    "I’ve found Ken Jacobs’ executive coaching approach highly effective, because he’s helped me to better focus and empower myself to achieve my leadership and business goals. He encourages his clients to create a vision of success, identify the issues impeding their desired achievements, and focus on removing those impediments. In addition, Ken has helped me consistently focus on my highest-priority actions, thereby accelerating goal achievement. I’m extremely confident he can help you, too, whether you’re a business owner or corporate executive."
    Ken HunterPresident and Chief Strategist, The PowerStation Communications
  • Jack Vincent
    "I had a critical and urgent need for a key client's NY office, and I needed a project partner at my side. I hired Ken and he delivered big time! My client loved him... and loved me more as a result of it. I won't hesitate to engage Ken again. Great to work with him!"
    Jack VincentSales Advisor, Business Storyteller at JackVincent.com
  • Dan Baum
    "Ken is a seasoned hand who has a knack with people. So he seemed like the right guy to turn to as an executive coach for some of our top performers. We’ve given him multiple assignments – none of them easy – and he’s far outperformed our expectations every time. We’ve taken to calling Ken the “PR Whisperer” around the office."
    Dan BaumCEO and Founder, DBC PR+New Media
  • E. Blake Jackson
    "I had the privilege of working with Ken as my leadership coach earlier this year, and he did not disappoint. During our time together, Ken helped me identify both strengths and opportunities for development, then worked closely with me to outline actionable steps for growth as a leader in the communications industry. Several months after the end of our engagement, I consider Ken a great mentor, partner and friend. I would highly recommend him for leadership coaching."
    E. Blake JacksonDirector, Corporate Communications, Walmart, formerly Vice President, Digital, Saxum
  • Patrice Tanaka
    "I have known Ken Jacobs for more than 20 years as an esteemed colleague in PR, a valued provider of PR training and coaching to our agency, and as a dear and trusted friend. I cannot recommend him highly enough as a person of great integrity, compassion, creativity and as a brilliant PR educator and trainer. Ken's training sessions always receive the highest marks because he really connects with his audience based on his personal experience and track record in creating award-winning PR campaigns, developing high-performing teams and building business for his agencies. The highest rated training session ever done at our agency was one that Ken presented at CRT/tanaka's annual retreat in 2010 entitled, 'Delivering World-Class Service.' One of the many reasons I admire Ken is that he is doing exactly what he most loves and does better than anyone else: developing and implementing training programs and coaching that provide high-value to PR professionals and their organizations."
    Patrice TanakaChief Joy Officer, Joyful Planet LLC, former Senior Counselor, Padilla/CRT, former Co-Chair, Chief Creative Officer, CRT/tanaka

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