"A one-hour coaching session with Ken Jacobs has inspired, refreshed and instilled confidence in me to take action on several key strategies for my agency. Having interacted with Ken for more than a decade through PRSA Counselors Academy (CAPRSA), I knew him as a kind soul who offers clarity, objectivity, and gives tirelessly of his expertise. His coaching skills reflect more than 25 years of agency leadership and management as well as best practices gleaned from agencies of many different configurations - another benefit of being part of CAPRSA. I highly recommend Ken and look forward to our next conversation."
Rose McKinneyAPR, Fellow PRSA
"Ken is an expert communications professional with keen insights that have helped CRC grow as a young agency and thrive as a result of his dedicated and strategic focus on our marketing and business development efforts. Ken's years of experience running independent and global agencies are a valued source of direction for CRC that has proven helpful with both organic growth and new business."
Cindy RiccioPresident and Founder at CRC (Cindy Riccio Communications, Inc.)
"Ken is a seasoned hand who has a knack with people. So he seemed like the right guy to turn to as an executive coach for some of our top performers. We’ve given him multiple assignments – none of them easy – and he’s far outperformed our expectations every time. We’ve taken to calling Ken the “PR Whisperer” around the office."
Dan BaumCEO and Founder, DBC PR+New Media
"Ken is a trusted friend and confidante in addition to being aninsightful management consultant and engaging trainer for agencyteams. We've hired Ken to help our managers become leaders andto help our entire team work better with clients. I expect to hire him again sometime soon. Thanks, Ken!"
Scott BaradellCEO, Idea Grove
"I've had the pleasure of working with and knowing Ken since before he was able to grow a beard. He blends those years of experience with a deep passion for the business and, most importantly, a keen sense of how best to work with individuals and entities to get maximum results. He earns my highest recommendation."
Jeffrey GraubardFormer Managing Director, Gibbs-rbb Strategic Communications
"Ken Jacobs is a highly skilled professional and an exceptional presenter. I was fortunate enough to hear Ken speak at our most recent PRGN global meeting in Santa Monica earlier this year. His workshop on 'How To Create A Client Service Culture At Your Agency' was not only insightful and eye-opening, it encouraged us to take those best practices and apply them in our firm. As a result we have seen changes in team attitude, heightened levels of participation and it has created a new air of excitement and anticipation for the future of our agency. I highly recommend Ken as a speaker, consultant and all around fine gentleman. He is a joy to work with."
Esther BuchsbaumPresident and Co-founder of energi PR/RP
"Ken is a highly effective PR coach, trainer and facilitator. He has personally experienced what it’s like to deal with issues faced by communications practitioners. Ken teaches beyond theory. He applies real-life lessons learned about client and staff management when he led practices. For sure, his students doubly benefit from his excellent teaching abilities and his first-hand experiences. And when Ken facilitates brainstorms, you can bet he’ll do his best to compel participants to maximize their brainpower to generate ideas that win new business."
Cherry DumaualPR & Partnerships Director, The Monday Campaigns
"Ken Jacobs worked with myself and other senior leaders at RW Jones. I have found sessions with Ken to be tremendously valuable for my success and development as a leader. Having a confidant who you can be vulnerable with and ask questions about modus operandi and bounce ideas off of is tremendously important. Even more important is the ability to create goals and have someone hold you accountable for reaching those goals. Ken is a great listener and provides timely feedback. I would recommend for anybody in C-suite, senior management or middle management roles. If you are interested in chatting more, please don't hesitate to reach out to me. Happy to have a conversation about our firm's work with Ken."
Scott WillyerdPresident & Managing Partner at RW Jones Agency
"Ken Jacobs conducted two valuable leadership development sessions with mid-career students in the Syracuse University Newhouse School's Executive Master's Program in Communications Management, which I direct. He truly engaged with the attendees to get them to think strategically about leadership, while also offering practical insights they can (and did) bring back to their organizations. To a person, these professionals were grateful to Ken for the value and personal commitment he brought to their leadership journeys, and I strongly recommend him as a trusted source for providing leadership development and communications counsel in any sector--agency, corporate or not-for-profit."
Anthony D'AngeloPublic Relations Professor; Director, Executive Master's Program, Communications Management
"Ken provided executive training and workshops on more than one occasion in previous roles I've had. His workshops were thought-provoking and come with the high-energy personality that havemade Ken a friend to so many in the communications industry. I hold Ken, and his work, in great regard."
Kurt CulbertFormer Vice President, Taylor
"I always enjoyed Ken’s insightful columns in PRSA’s Tactics. I’ve also had the pleasure of working with Ken as a speaker twice in my role as Programs Chair for PRSA’s Independent Practitioners Alliance: his presentations on Growing Your Indie Practice (June 2018) and Enhancing Leadership for Indies (May 2020) were both rated highly by our members for the value he brought to the programs. He is a favorite speaker among our group. In addition to his leadership expertise and timely content, his presentation style is so warm and engaging, you forget you are on a webinar – it feels more like you are in a one-on-one conversation with him. If you are looking for a speaker who brings timely topics, engaging content, and infectious enthusiasm to the stage/screen, Ken is a must-have for your next event. Your audience will love him as much as ours has!"
Wendy Kurtz, MBA, APR, CPRCAccredited PR and Marketing Professional
"From start to finish, Ken has been attentive, professional and thoughtful in tailoring his workshop to the needs of our team. He is a careful and responsive listener, and thoroughly committed to meeting our needs. I have already seen results from his work and hope to find additional ways to continue our relationship."
Lisa WeissFormer Executive Vice President, Cooney Waters Group, now Cooney Waters Unlimited
"Ken's sage guidance helped us develop our business development plan and execute every element over a six-month period of regular coaching activities. The data says that the time we spent with Ken more than paid for itself!"
Melanie Wilt, APROwner of Shift•ology Communication & Clark County Commissioner
"Ken is a valued partner to our agency. His keen insights, diverse experience and collaborative approach make for a very successful formula. The training he provided on client service was a welcome addition to our professional development curriculum."
Bryan HarrisCOO & Managing Partner, Taylor
"We recently worked with Ken for a client service agency retreat and his insight was 100% spot on. His 'Five Star' client service received five stars from our staff."
Barbara GoldbergCEO at O'Connell & Goldberg
"Ken Jacobs is the best! I worked with Ken for the past year – and it was our best year yet. My company’s income grew by 22% As a PR expert, I was never trained on how to be a business leader. Ken gave me very substantive tips, feedback and advice. He helped me develop a business plan with financial goals, encouraged me to focus on our firm’s strengths, lead my team and grow my business. By using the Energy Leadership coaching system and working with Ken, I was able to figure out what really motivates me and how that helps me do my job better - he empowered me to lead my business with courage and strength. Due to Ken's coaching, I now feel more like a business leader rather than a PR person. I’m forever grateful to Ken."
Laura GrossPresident, Scott Circle Communications
"Ken is coach extraordinaire! I had the privilege of working with him over the last few months during a career transition. Ken’s coaching is centered around the Energy Leadership Index (ELI) which has truly helped me refine my leadership style. His approach is customized to each client and geared towards individual goals. He also brings positive energy to every coaching session, which automatically shifts his clients’ energy to a higher, more productive level. I am a better leader from his coaching."
Dawn Buzynski, APRDirector of Strategic Communications
"Anyone tasked with running a public relations or marketing agency could benefit from working with Ken. I engaged him as an executive coach to help me gain awareness of my leadership style and to help sharpen my focus as I grew my firm and increased the size of our team and business. His insights have been invaluable. Ken has helped me harness my energy and focus on my strengths so that I can be more effective. The positive results happened nearly immediately as I started taking actions and realizing efficiencies (read: money-saving!) in my business. I also was able to sort through challenging decisions to get to wonderful outcomes in a way that matched my values. Last, but not least, Ken guided me through a new business and marketing plan that I'm confidently pursuing. It's wonderful to gain clarity and to focus on what will move my company forward. I'd highly recommend working with Ken!"
Filomena FanelliCEO, Impact PR & Marketing
"Before working with Ken, my feelings were mostly made up of guilt and anger at work and home. I was unproductive at work and always felt like a failure to my team. It seemed I never had enough time in the day and when I got home, I was a screaming, exhausted mom collapsing on the couch. I'm not exaggerating when I say that all this has completely changed. With the use of the Energy Leadership Index (ELI) as the core of the coaching, I feel I have the tools to make critical decisions for my team during this difficult time of a global pandemic. It's a monumental task to provide effective and empathetic leadership through this. It's incredibly hard and I'm humbled that people are looking to me for answers, even though I don't have them. I feel lost a lot of the time. Luckily, I have Ken to help guide me through."
Bridget DalyVP, Client Services at Ideas Collide, Marketing Executive, Digital Advertising Director
"While I was with MWW, Ken conducted several engaging workshops for our client-facing staff. His workshops were among the highest participant-rated classes we've given, vis-a-vis such key measures as 'Overall Program (Workshop) Value,' 'Program Facilitator,' 'Practicality/Usability of Recommendations,' and 'Exceeded Expectations.'
Participants reported not only learning a tremendous amount of valuable information, but committed to take a number of actions as a result of the workshop. Not only were these the actions we wanted them to take, but they actually did so.
In a post-workshop survey, a large number of participants said they'd enthusiastically recommend the program to others; a substantially larger number said they'd very enthusiastically recommend it."
Angela CalzoneCo-Managing Member, Change & Response Strategies, LLC, Senior Vice President, Talent Resources and Organization Development