Home

Ken Jacobs, ACC, CPC, an experienced consultant and certified coach, is the principal of Jacobs Consulting & Executive Coaching, which serves agencies, companies, senior leaders, executives and managers in the corporate communications, public relations, advertising and marketing space.

He has helped agencies grow and manage business, improve client service and relationships, and enhance staff performance, communications, and leadership skills, and has empowered communications CEOs, presidents, executive vice presidents and senior vice presidents to achieve and surpass their goals since 2007.

Jacobs holds Associate Certified Coach (ACC) credentials from the International Coach Federation (ICF), and is accredited as a Certified Professional Coach (CPC) and Energy Leadership Index (ELI) Master Practitioner by the Institute for Professional Excellence in Coaching (iPEC).

ICF logo

iPEC logo

Testimonials

  • "I’ve found Ken Jacobs’ executive coaching approach highly effective, because he’s helped me to better focus and empower myself to achieve my leadership and business goals. He encourages his clients to create a vision of success, identify the issues impeding their desired achievements, and focus on removing those impediments. In addition, Ken has helped me consistently focus on my highest-priority actions, thereby accelerating goal achievement. I’m extremely confident he can help you, too, whether you’re a business owner or corporate executive."
    Ken HunterKen HunterPresident and Chief Strategist, The PowerStation Communications
  • "Ken is one of those rare souls you meet who draws you in to listen and hear him out. When I talk with him invariably something he says stays with me for a long time. One of my favorite Ken quotes: what comes AFTER what comes next? An intuitive spidey-sense is what brings him success, but it's his genuine good nature that makes him truly special."
    Daniel LeminDaniel LeminHead of Consulting, Convince & Convert
  • "Ken is a seasoned hand who has a knack with people. So he seemed like the right guy to turn to as an executive coach for some of our top performers. We’ve given him multiple assignments – none of them easy – and he’s far outperformed our expectations every time. We’ve taken to calling Ken the “PR Whisperer” around the office."
    Dan BaumDan BaumCEO and Founder, DBC PR+New Media
  • "Ken is a highly effective PR coach, trainer and facilitator. He has personally experienced what it’s like to deal with issues faced by communications practitioners. Ken teaches beyond theory. He applies real-life lessons learned about client and staff management when he led practices. For sure, his students doubly benefit from his excellent teaching abilities and his first-hand experiences. And when Ken facilitates brainstorms, you can bet he’ll do his best to compel participants to maximize their brainpower to generate ideas that win new business."
    Cherry DumaualCherry DumaualPR & Partnerships Director, The Monday Campaigns
  • "Ken delivered an inspiring and riveting presentation on client service at the November 2010 JSPRAA Networking Lunch. Ken was able to keep our crowd of about 40 marketing professionals engaged by delivering content in a creative manner. His delivery is personable, bringing everything to a personal experience on how customer service works in certain ways. As President of JSPRAA, I would certainly bring him back in the future to speak for our group. Ken's presentation was wonderful and he's a professional guy both in the way he presents himself and ensures that his presentation goes off without a hitch."
    Steve GubermanSteve GubermanVice President, Creative and Digital Services at R&J Strategic Communications Former President, Jersey Shore Public Relations & Advertising Association
  • "Ken is an expert communications professional with keen insights that have helped CRC grow as a young agency and thrive as a result of his dedicated and strategic focus on our marketing and business development efforts. Ken's years of experience running independent and global agencies are a valued source of direction for CRC that has proven helpful with both organic growth and new business."
    Cindy RiccioCindy RiccioPresident and Founder at CRC (Cindy Riccio Communications, Inc.)
  • "We recently worked with Ken for a client service agency retreat and his insight was 100% spot on. His 'Five Star' client service received five stars from our staff."
    Barbara GoldbergBarbara GoldbergCEO at O'Connell & Goldberg
  • "I had a critical and urgent need for a key client's NY office, and I needed a project partner at my side. I hired Ken and he delivered big time! My client loved him... and loved me more as a result of it. I won't hesitate to engage Ken again. Great to work with him!"
    Jack VincentJack VincentSales Advisor, Business Storyteller at JackVincent.com
  • "I always felt Ken Jacobs was a counselor at heart; he was a pleasure to work with at MMC and exuded a genuine passion for teaching and counseling colleagues and peers. I'm thrilled to see that Ken has launched his own consulting practice and is following his passions, working with various industry experts. His published works are truly insightful and I often share them with industry colleagues."
    Ivette Sanz OssoIvette Sanz OssoChief Operating Officer at DEVRIES GLOBAL
  • "I have known Ken Jacobs for more than 20 years as an esteemed colleague in PR, a valued provider of PR training and coaching to our agency, and as a dear and trusted friend. I cannot recommend him highly enough as a person of great integrity, compassion, creativity and as a brilliant PR educator and trainer. Ken's training sessions always receive the highest marks because he really connects with his audience based on his personal experience and track record in creating award-winning PR campaigns, developing high-performing teams and building business for his agencies. The highest rated training session ever done at our agency was one that Ken presented at CRT/tanaka's annual retreat in 2010 entitled, 'Delivering World-Class Service.' One of the many reasons I admire Ken is that he is doing exactly what he most loves and does better than anyone else: developing and implementing training programs and coaching that provide high-value to PR professionals and their organizations."
    Patrice TanakaPatrice TanakaChief Joy Officer, Joyful Planet LLC, former Senior Counselor, Padilla/CRT, former Co-Chair, Chief Creative Officer, CRT/tanaka
  • "I am happy to recommend Ken and do so heartily! He is an extremely knowledgeable trainer. His knowledge of PR and affable manner is a winning combination and help make his training sessions interesting, easy to follow and fun."
    Evelyn CallejaEvelyn CallejaPresident and Co-Founder, The Business Within
  • "Ken provided an on-target seminar on 'How to deliver 5-star client service' for our international Public Relations Global Network - and hit an immediate chord with our 50-member network of PR agency owners. We all know how important client service is, but sometimes forget how to implement it effectively. What I personally liked best about Ken's seminar is the way he offered specific ways to engage your clients that were eminently do-able. We've already done it and seen a big difference. I recommend Ken highly."
    David LandisDavid LandisCEO/President, Landis Communications Inc., President Giant Step Digital, Past President, Public Relations Global Network
  • "I had the pleasure of meeting Ken and experiencing his expertise during his presentation at the CAPRSA Pre-Con on 'How To Start Winning More Business, Now!' for 2016 in May. His ability to touch everyone in the room with his presence drew me in, and how he went about looking at issues we as business owners all face in PR and then narrowed down what could be done right away to solve some of these issues was fantastic. I started the conference eager for more because of Ken. I learned a great deal and look forward to more in the future. Ken is down to earth, funny, empathetic and a great teacher. I recommend him highly as a speaker and a coach. Thank you Ken, for your organic and down to earth approach. It is addicting!"
    Lynette HoyLynette HoyFire Chief, Founder and CEO, Firetalker PR
  • "Too many consultants are eager to tell you what to do to try to prove how smart they are. That's not Ken Jacobs. Ken possesses a very rare combination of skills --- coach, analyst, cheerleader, father confessor, strategic muse -- and masterfully transitions between those roles (and a few others) to guide you where you need to go professionally and personally. And he does it with warmth, humor and just the right amount of nudging and tough love when required to keep you on track to achieve the crystal-clear goals he insisted you create for yourself. Now, when I find myself out on a limb I think, "What would Jacobs do?" When it comes to business and leadership, Ken has become the all-knowing deity to whom I routinely appeal."
    Jon GoldbergJon GoldbergChief Reputation Architect at Reputation Architects Inc
  • "Ken shares a special blend of experience, expertise and individualized care and attention to help leaders become even better leaders. His recent sessions at the 2016 Counselors Academy Spring Conference were great examples of his spirit of sharing providing immediate, take-home value. Every time Ken speaks, I learn something. Thanks for all you do."
    Eric MorgensternEric MorgensternCEO, Morningstar Communications
  • "I have known and trusted Ken for a long time so it was a no brainer to invite him in to train my entire team. The workshop he led was the hit of our retreat and the feedback from staff at all levels was A+. We not only had fun in the session but learned a lot of useful real world skills and essential in the comms business management tools."
    Beth KitzingerBeth KitzingerFormer Managing Director, Fenton Communications
  • "From start to finish, Ken has been attentive, professional and thoughtful in tailoring his workshop to the needs of our team. He is a careful and responsive listener, and thoroughly committed to meeting our needs. I have already seen results from his work and hope to find additional ways to continue our relationship."
    Lisa WeissLisa WeissFormer Executive Vice President, Cooney Waters Group, now Cooney Waters Unlimited
  • "I was fortunate to attend Ken's 'How to Start Winning More Business. Now!' presentation at PRSA’s Counselors Academy Spring Conference. Ken's talk was ground breaking and his targeted approach to winning new business really got me thinking. If you’d like to know if it made a difference, rest assured, it ABSOLUTELY did."
    Filomena FanelliFilomena FanelliCEO/Founder, Impact PR & Communications, Ltd
  • "I was fortunate to sit in on a presentation that Ken Jacobs gave on the subject of business development, titled 'How To Win More New Business, Now!' during a PRSA Counselors Academy conference earlier this year. As a result of his presentation, I made a mental note to tackle the creation of a business development plan for my company this year. I reached out privately to Ken for assistance with this project, and he responded immediately eager to help. The information he provided in his original presentation and then in his follow-up with me is incredibly helpful. I am so thankful for his expertise and guidance. I hope to get the opportunity to work with Ken in the future."
    Kristine GobboKristine GobboPresident, Spectrum Public Relations
  • "Ken's business development workshop and follow-up new business coaching helped our firm tremendously. Ken’s brings a unique blend of business acumen, public relations know-how and emotional intelligence. He’s so good, I truly hope none of our competitors are reading this."
    Michael CherensonMichael CherensonAPR, PRSA Fellow, EVP of SCG Advertising & Public Relations

Articles

How to Lead in the Rapidly Changing World of Public Relations

Some people believe that there’s been more changes in communications in the past five years than in the previous 25 like rapid technology advances, the 24/7 news cycle and expanding globalization.

Exec Coaching Can Boost Productivity

There’s a growing discussion these days about the benefits of executive (or leadership) coaching. That makes sense, because executive coaching is on the rise.

Focus on leading, not just managing

In three decades in and around public relations, I’ve seen our industry, particularly on the agency side, promote professionals into positions of leadership simply because they’re great managers: of accounts, of timetables, of budgets, and, of course, clients.

Climbing Up the Leadership Ladder With Steve Cody

It feels like I’ve known Steve Cody, co-founder and co-CEO of integrated communications agency Peppercomm, forever. He’s celebrated for ice, rock and alpine climbing around the globe, for requiring staffers to attend stand-up comedy training and for speaking with outspoken honesty.

Blog

Leading Leaders: 10 Practical Points To Do So Effectively

Leading leaders is one of the biggest challenges leaders face. (Boy that’s a mouthful!) Here’s my guest post published in Spin Suck regarding that topic. I hope it brings you….

How Effective Leadership Drives Agency Business Growth

It drives me nuts when agency leaders talk about leadership as a “soft skill.” It’s as if there’s no relationship between leadership skills and agency business growth. The truth is….

Don’t Help Your Managers Become Better Managers. Help Them Grow From Manager To Leader

In working with agencies and their senior teams, I see them focused on helping their staffers become better communications practitioners and managers. I think instead they should focus on helping….

I Procrastinated Writing This Blog Post About Procrastination!

Yes, I procrastinated doing this blog post about procrastination. Well that’s not exactly true. I’ve been procrastinating doing any blogging.  Like so many people, I was finding a million excuses,….