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Ken Jacobs, PCC, CPC, an experienced consultant and certified coach, is the principal of Jacobs Consulting & Executive Coaching, which serves agencies, companies, senior leaders, executives and managers in the corporate communications, public relations, advertising and marketing space.

He has helped agencies grow and manage business, improve client service and relationships, and enhance staff performance, communications, and leadership skills, and has empowered communications CEOs, presidents, executive vice presidents and senior vice presidents to achieve and surpass their goals since 2007.



Jacobs holds Professional Certified Coach (PCC) credentials from the International Coach Federation (ICF), and is accredited as a Certified Professional Coach (CPC) and Energy Leadership Index (ELI) Master Practitioner by the Institute for Professional Excellence in Coaching (iPEC).

Testimonials

  • "I was lucky to hear Ken deliver a presentation in the fall of 2019 on leadership and tips for leading concerning our roles as board members with the Public Relations Society of America(PRSA) many points from the talk stuck with me. As 2020 as driven us in many different directions with the turn of events, I reached out to Ken and asked him to speak to the PRSA, Philadelphia chapter. He delivered, “Things to Start Doing NOW To More Effectively Lead Your Team.” We received great feedback from our attendees, including the fact that Ken really held my attention after back-to-back video calls. I echo that, Ken’s calm delivery is welcoming and informing. Thank you, Ken, it was a pleasure working with you."
    Stephanie ByrwaStephanie ByrwaPresident, PRSA Philadelphia
  • "A one-hour coaching session with Ken Jacobs has inspired, refreshed and instilled confidence in me to take action on several key strategies for my agency. Having interacted with Ken for more than a decade through PRSA Counselors Academy (CAPRSA), I knew him as a kind soul who offers clarity, objectivity, and gives tirelessly of his expertise. His coaching skills reflect more than 25 years of agency leadership and management as well as best practices gleaned from agencies of many different configurations - another benefit of being part of CAPRSA. I highly recommend Ken and look forward to our next conversation."
    Rose McKinneyRose McKinneyAPR, Fellow PRSA
  • "I have known Ken Jacobs for more than 20 years as an esteemed colleague in PR, a valued provider of PR training and coaching to our agency, and as a dear and trusted friend. I cannot recommend him highly enough as a person of great integrity, compassion, creativity and as a brilliant PR educator and trainer. Ken's training sessions always receive the highest marks because he really connects with his audience based on his personal experience and track record in creating award-winning PR campaigns, developing high-performing teams and building business for his agencies. The highest rated training session ever done at our agency was one that Ken presented at CRT/tanaka's annual retreat in 2010 entitled, 'Delivering World-Class Service.' One of the many reasons I admire Ken is that he is doing exactly what he most loves and does better than anyone else: developing and implementing training programs and coaching that provide high-value to PR professionals and their organizations."
    Patrice TanakaPatrice TanakaChief Joy Officer, Joyful Planet LLC, former Senior Counselor, Padilla/CRT, former Co-Chair, Chief Creative Officer, CRT/tanaka
  • "Ken is coach extraordinaire! I had the privilege of working with him over the last few months during a career transition. Ken’s coaching is centered around the Energy Leadership Index (ELI) which has truly helped me refine my leadership style. His approach is customized to each client and geared towards individual goals. He also brings positive energy to every coaching session, which automatically shifts his clients’ energy to a higher, more productive level. I am a better leader from his coaching."
    Dawn Buzynski, APRDawn Buzynski, APRDirector of Strategic Communications
  • "I first approached Ken for coaching around building the right business development mindset as I was settling into a new role/establishing a new office for our agency. After a few weeks working together, I quickly realized how much opportunity was ahead of me. I was able to unpack some previously held beliefs about my skill set and be open to new ways of working. As a result of working together I've not only cultivated the mindset I was initially seeking but have been much more productive, uncovered other areas of growth and am better prepared to not just handle change but thrive during it! It was a great experience."
    Meghan GrossMeghan GrossVice President, Pierpont Communications
  • "Too many consultants are eager to tell you what to do to try to prove how smart they are. That's not Ken Jacobs. Ken possesses a very rare combination of skills --- coach, analyst, cheerleader, father confessor, strategic muse -- and masterfully transitions between those roles (and a few others) to guide you where you need to go professionally and personally. And he does it with warmth, humor and just the right amount of nudging and tough love when required to keep you on track to achieve the crystal-clear goals he insisted you create for yourself. Now, when I find myself out on a limb I think, "What would Jacobs do?" When it comes to business and leadership, Ken has become the all-knowing deity to whom I routinely appeal."
    Jon GoldbergJon GoldbergChief Reputation Architect at Reputation Architects Inc
  • "Ken is a trusted friend and confidante in addition to being aninsightful management consultant and engaging trainer for agencyteams. We've hired Ken to help our managers become leaders andto help our entire team work better with clients. I expect to hire him again sometime soon. Thanks, Ken!"
    Scott BaradellScott BaradellCEO, Idea Grove
  • "I sought out Ken for executive coaching and found the experience to be personally and professionally rewarding. Ken’s coaching expertise and professional experience as a leader, strategist and manager, meant that he could not only provide traditional coaching, but invaluable perspective and context for achieving my goals. I would highly recommend him."
    Simon Erskine LockeSimon Erskine LockeCEO-Founder, Communications Match
  • "Ken's valuable insight, knowledge and encouragement set us off on the right path with a new sales and marketing plan, right as the world's pandemic was breaking. This instilled us with the much-needed confidence required to continuing growing our business amid a monumental crisis. Our bi-monthly Zoom sessions with Ken were always helpful and encouraging as he is very nonjudgemental but still provides mentorship and suggestions. I never walked away feeling bad, as sometimes you do with coaches who don't understand your other time-constraints. It is also very helpful that Ken has past leadership experience at top PR firms, so we could pick up important advice in other areas, beyond sales and marketing, such as hiring and client management. As leader of a company, it is important to keep people like Ken close, otherwise it can be a lonely job!"
    Amy RosenbergAmy RosenbergPresident and Founder of Veracity
  • "Ken provided an on-target seminar on 'How to deliver 5-star client service' for our international Public Relations Global Network - and hit an immediate chord with our 50-member network of PR agency owners. We all know how important client service is, but sometimes forget how to implement it effectively. What I personally liked best about Ken's seminar is the way he offered specific ways to engage your clients that were eminently do-able. We've already done it and seen a big difference. I recommend Ken highly."
    David LandisDavid LandisCEO/President, Landis Communications Inc., President Giant Step Digital, Past President, Public Relations Global Network
  • "I was fortunate enough to work closely with Ken during a period of significant change and opportunity at my agency. Ken's coaching style centers around Energy Leadership, a new concept to me, but one that helped me frame each situation as an opportunity and overcome tendencies that were holding me back. I recently had my annual review, which was very positive, and credit a significant portion of my growth this past year to Ken’s coaching. I feel Ken’s influence has made me a more confident and effective leader and given me the tools I need to navigate all of the changes at the agency. Thank you, Ken!"
    Katie Scullin LongKatie Scullin LongVice President, Idea Grove
  • "Ken is one of those rare souls you meet who draws you in to listen and hear him out. When I talk with him invariably something he says stays with me for a long time. One of my favorite Ken quotes: what comes AFTER what comes next? An intuitive spidey-sense is what brings him success, but it's his genuine good nature that makes him truly special."
    Daniel LeminDaniel LeminHead of Consulting, Convince & Convert
  • "For three years (or more) in working with Ken, he has been a terrific counselor on Five Star Client Service training and various agency management issues. In addition, he is a great coach on business development and leadership."
    Brenda BarwickBrenda BarwickFounder, President, CEO at Jones PR
  • "I had the pleasure of meeting Ken and experiencing his expertise during his presentation at the CAPRSA Pre-Con on 'How To Start Winning More Business, Now!' for 2016 in May. His ability to touch everyone in the room with his presence drew me in, and how he went about looking at issues we as business owners all face in PR and then narrowed down what could be done right away to solve some of these issues was fantastic. I started the conference eager for more because of Ken. I learned a great deal and look forward to more in the future. Ken is down to earth, funny, empathetic and a great teacher. I recommend him highly as a speaker and a coach. Thank you Ken, for your organic and down to earth approach. It is addicting!"
    Lynette HoyLynette HoyFire Chief, Founder and CEO, Firetalker PR
  • "Ken Jacobs is a highly skilled professional and an exceptional presenter. I was fortunate enough to hear Ken speak at our most recent PRGN global meeting in Santa Monica earlier this year. His workshop on 'How To Create A Client Service Culture At Your Agency' was not only insightful and eye-opening, it encouraged us to take those best practices and apply them in our firm. As a result we have seen changes in team attitude, heightened levels of participation and it has created a new air of excitement and anticipation for the future of our agency. I highly recommend Ken as a speaker, consultant and all around fine gentleman. He is a joy to work with."
    Esther BuchsbaumEsther BuchsbaumPresident and Co-founder of energi PR/RP
  • "Ken has always been a trusted leadership and executive coach to many of PRGN’s member agencies for several years. A recent global webinar titled ‘How To Lead Leaders in Uncertain Times’ exclusive to our member agencies not only attracted communications pros from dozens of countries with a timely subject in agency life, but yet again proved Ken’s qualities as a leadership coach, leadership speaker and agency consultant. His presentation skills and storytelling style grabbed the audience’s attention throughout the session and feedback from multiple countries and cultures have testified it was effective despite being a virtual occasion. Ken combined thought-provoking points with practical tips that agency leaders in attendance said would surely put into action. While creating a friendly atmosphere, Ken demonstrated a solid knowledge on leadership trends and on all aspects of his subject content.

    Ken’s passion is palpable, both about his subject and for his audience. At the end of the online session, attendees felt inspired to become more effective leaders, using his thoughts and advise. As a host of our global event, I was amazed at the depth of his knowledge and inventory of cases and stories he was able to pull and tell when responding to a wide variety of questions form the audience. Ken is a great partner every host can dream of. Thank you for being with us, Ken, and for sharing some of your vast expertise. I’m sure we'll meet at upcoming virtual or regular member events of PRGN."
    Gabor JelinekGabor JelinekPublic Relations Global Network (PRGN)
  • "Ken Jacobs is great at helping others enhance their leadership abilities, establish clear direction of an agency and setting expectations for substantial improvement. Having Ken as a professional coach, mentor and friend has helped elevate my game both personally and professionally. In addition, as a friend of PRSA, he has provided guidance to thousands of PR professionals, including members of my local chapter by offering up relevant leadership content as a webinar presenter."
    Chris KubanChris KubanManaging Consultant and Sr. Producer, Chemistry PR & Multimedia
  • "Ken Jacobs conducted two valuable leadership development sessions with mid-career students in the Syracuse University Newhouse School's Executive Master's Program in Communications Management, which I direct. He truly engaged with the attendees to get them to think strategically about leadership, while also offering practical insights they can (and did) bring back to their organizations. To a person, these professionals were grateful to Ken for the value and personal commitment he brought to their leadership journeys, and I strongly recommend him as a trusted source for providing leadership development and communications counsel in any sector--agency, corporate or not-for-profit."
    Anthony D'AngeloAnthony D'AngeloPublic Relations Professor; Director, Executive Master's Program, Communications Management
  • "Ken is high-level strategic thinker who is also a great teacher. He recently led a sold-out session for Social Media Club Philly & PRSA Philly, which led to a robust discussion that the audience stretched for more than an hour beyond the meeting. Ken also does an excellent job asking the critical questions that help you think through approaches to PR, keep your team motivated and make you laugh really hard. And I don't know about you, but I don't think there are enough laughs these days."
    Annie HeckenbergerAnnie HeckenbergerVP, Group Director, Brand Communications Strategy, Digital Health
  • "Ken Jacobs worked with myself and other senior leaders at RW Jones. I have found sessions with Ken to be tremendously valuable for my success and development as a leader. Having a confidant who you can be vulnerable with and ask questions about modus operandi and bounce ideas off of is tremendously important. Even more important is the ability to create goals and have someone hold you accountable for reaching those goals. Ken is a great listener and provides timely feedback. I would recommend for anybody in C-suite, senior management or middle management roles. If you are interested in chatting more, please don't hesitate to reach out to me. Happy to have a conversation about our firm's work with Ken."
    Scott WillyerdScott WillyerdPresident & Managing Partner at RW Jones Agency

Articles

PRSA Stragies & Tactics logo

Ken Jacobs on His Own Leadership Values

For our last issue of 2019, Ken Jacobs himself tackles the questions that he has asked countless other PR leaders.

PRSA Stragies & Tactics logo

AnnaMaria DeSalva on Maintaining Your Center

A Q&A with AnnaMaria DeSalva.

PRSA Stragies & Tactics logo

Doug Baxter on Respectful Leadership

A Q&A with Doug Baxter.

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