"Ken is a highly effective PR coach, trainer and facilitator. He has personally experienced what it’s like to deal with issues faced by communications practitioners. Ken teaches beyond theory. He applies real-life lessons learned about client and staff management when he led practices. For sure, his students doubly benefit from his excellent teaching abilities and his first-hand experiences. And when Ken facilitates brainstorms, you can bet he’ll do his best to compel participants to maximize their brainpower to generate ideas that win new business."
Cherry DumaualPR & Partnerships Director, The Monday Campaigns
"Ken is a seasoned hand who has a knack with people. So he seemed like the right guy to turn to as an executive coach for some of our top performers. We’ve given him multiple assignments – none of them easy – and he’s far outperformed our expectations every time. We’ve taken to calling Ken the “PR Whisperer” around the office."
Dan BaumCEO and Founder, DBC PR+New Media
"Ken's workshop on Five Star Customer Service offers interesting perspective on building client relationships and most importantly earning their trust. It is an interactive workshop where all participants can improve their respective skill sets personally and professionally."
Domenick CileaPresident, Springboard Public Relations
"Ken Jacobs is a highly skilled professional and an exceptional presenter. I was fortunate enough to hear Ken speak at our most recent PRGN global meeting in Santa Monica earlier this year. His workshop on 'How To Create A Client Service Culture At Your Agency' was not only insightful and eye-opening, it encouraged us to take those best practices and apply them in our firm. As a result we have seen changes in team attitude, heightened levels of participation and it has created a new air of excitement and anticipation for the future of our agency. I highly recommend Ken as a speaker, consultant and all around fine gentleman. He is a joy to work with."
Esther BuchsbaumPresident and Co-founder of energi PR/RP
"Ken has been invaluable during a year of incredible professional transition for me. He has provided helpful advice on varying professional topics, as well as taught me how to dig deep to use skills that I wasn’t even fully aware I had to overcome obstacles. Ken made what could have been an incredibly tough year instead a year of rewards and learning. I would highly recommend Ken."
Megan DriscollAgency Founder, Evolve MKD
"Ken's business development workshop and follow-up new business coaching helped our firm tremendously. Ken’s brings a unique blend of business acumen, public relations know-how and emotional intelligence. He’s so good, I truly hope none of our competitors are reading this."
Michael CherensonAPR, PRSA Fellow, EVP of SCG Advertising & Public Relations
"I had the privilege of working with Ken as my leadership coach earlier this year, and he did not disappoint. During our time together, Ken helped me identify both strengths and opportunities for development, then worked closely with me to outline actionable steps for growth as a leader in the communications industry. Several months after the end of our engagement, I consider Ken a great mentor, partner and friend. I would highly recommend him for leadership coaching."
E. Blake JacksonDirector, Corporate Communications, Walmart, formerly Vice President, Digital, Saxum
"From start to finish, Ken has been attentive, professional and thoughtful in tailoring his workshop to the needs of our team. He is a careful and responsive listener, and thoroughly committed to meeting our needs. I have already seen results from his work and hope to find additional ways to continue our relationship."
Lisa WeissFormer Executive Vice President, Cooney Waters Group, now Cooney Waters Unlimited
"Ken provided an on-target seminar on 'How to deliver 5-star client service' for our international Public Relations Global Network - and hit an immediate chord with our 50-member network of PR agency owners. We all know how important client service is, but sometimes forget how to implement it effectively. What I personally liked best about Ken's seminar is the way he offered specific ways to engage your clients that were eminently do-able. We've already done it and seen a big difference. I recommend Ken highly."
David LandisCEO/President, Landis Communications Inc., President Giant Step Digital, Past President, Public Relations Global Network
"Ken Jacobs is an amazingly helpful and talented strategic advisor. The best!"
Ronna ReichFounder at INK & ROSES
"I’ve found Ken Jacobs’ executive coaching approach highly effective, because he’s helped me to better focus and empower myself to achieve my leadership and business goals. He encourages his clients to create a vision of success, identify the issues impeding their desired achievements, and focus on removing those impediments. In addition, Ken has helped me consistently focus on my highest-priority actions, thereby accelerating goal achievement. I’m extremely confident he can help you, too, whether you’re a business owner or corporate executive."
Ken HunterPresident and Chief Strategist, The PowerStation Communications
"I am happy to recommend Ken and do so heartily! He is an extremely knowledgeable trainer. His knowledge of PR and affable manner is a winning combination and help make his training sessions interesting, easy to follow and fun."
Evelyn CallejaPresident and Co-Founder, The Business Within
"I always felt Ken Jacobs was a counselor at heart; he was a pleasure to work with at MMC and exuded a genuine passion for teaching and counseling colleagues and peers. I'm thrilled to see that Ken has launched his own consulting practice and is following his passions, working with various industry experts. His published works are truly insightful and I often share them with industry colleagues."
Ivette Sanz OssoChief Operating Officer at DEVRIES GLOBAL
"We recently worked with Ken for a client service agency retreat and his insight was 100% spot on. His 'Five Star' client service received five stars from our staff."
Barbara GoldbergCEO at O'Connell & Goldberg
"Ken delivered an inspiring and riveting presentation on client service at the November 2010 JSPRAA Networking Lunch. Ken was able to keep our crowd of about 40 marketing professionals engaged by delivering content in a creative manner. His delivery is personable, bringing everything to a personal experience on how customer service works in certain ways.
As President of JSPRAA, I would certainly bring him back in the future to speak for our group. Ken's presentation was wonderful and he's a professional guy both in the way he presents himself and ensures that his presentation goes off without a hitch."
Steve GubermanVice President, Creative and Digital Services at R&J Strategic Communications Former President, Jersey Shore Public Relations & Advertising Association
"I sought out Ken for executive coaching and found the experience to be personally and professionally rewarding. Ken’s coaching expertise and professional experience as a leader, strategist and manager, meant that he could not only provide traditional coaching, but invaluable perspective and context for achieving my goals. I would highly recommend him."
Simon Erskine LockeCEO-Founder, Communications Match
"Ken helped me shoot for the stars while keeping my feet on the ground! He really helped me distinguish what was reality vs. my own imagination, and did a great job in holding me accountable for coming up with (and doing!) actions that would get me closer to my dream life. I’m currently running my business from Argentina with confidence– in large part thanks to Ken’s coaching!"
Jessica BroomePrimary Researcher, Jessica Broome Research
"Ken is an expert communications professional with keen insights that have helped CRC grow as a young agency and thrive as a result of his dedicated and strategic focus on our marketing and business development efforts. Ken's years of experience running independent and global agencies are a valued source of direction for CRC that has proven helpful with both organic growth and new business."
Cindy RiccioPresident and Founder at CRC (Cindy Riccio Communications, Inc.)
"I highly recommend Ken Jacobs! Ken’s knowledge of the practice of public relations is extensive, and his ability to understand and incorporate new social media techniques within a structured, results-focused discipline is impressive. On top of that, he is a good guy, who has always gone out of his way to make sure that things are not only done, but that they are done right and in the right way. We have utilized Ken’s services on a consulting basis for staff training at our agency. Ken has greatly exceeded our expectations. Working with a wide range of experience levels among our diverse staff, Ken has succeeded in imparting not only a fundamental understanding of contemporary public relations practice, but also a very practical, hands-on comprehension of client service issues that I have seen put into practice with our client base from day one."
John LonsdorfPresident at R&J Strategic Communications
"Ken is high-level strategic thinker who is also a great teacher. He recently led a sold-out session for Social Media Club Philly & PRSA Philly, which led to a robust discussion that the audience stretched for more than an hour beyond the meeting.
Ken also does an excellent job asking the critical questions that help you think through approaches to PR, keep your team motivated and make you laugh really hard. And I don't know about you, but I don't think there are enough laughs these days."
Annie HeckenbergerVP, Group Director, Brand Communications Strategy, Digital Health