"Ken's valuable insight, knowledge and encouragement set us off on the right path with a new sales and marketing plan, right as the world's pandemic was breaking. This instilled us with the much-needed confidence required to continuing growing our business amid a monumental crisis. Our bi-monthly Zoom sessions with Ken were always helpful and encouraging as he is very nonjudgemental but still provides mentorship and suggestions. I never walked away feeling bad, as sometimes you do with coaches who don't understand your other time-constraints. It is also very helpful that Ken has past leadership experience at top PR firms, so we could pick up important advice in other areas, beyond sales and marketing, such as hiring and client management. As leader of a company, it is important to keep people like Ken close, otherwise it can be a lonely job!"
Amy RosenbergPresident and Founder of Veracity
"Ken provided an on-target seminar on 'How to deliver 5-star client service' for our international Public Relations Global Network - and hit an immediate chord with our 50-member network of PR agency owners. We all know how important client service is, but sometimes forget how to implement it effectively. What I personally liked best about Ken's seminar is the way he offered specific ways to engage your clients that were eminently do-able. We've already done it and seen a big difference. I recommend Ken highly."
David LandisCEO/President, Landis Communications Inc., President Giant Step Digital, Past President, Public Relations Global Network
"I had the pleasure of meeting Ken and experiencing his expertise during his presentation at the CAPRSA Pre-Con on 'How To Start Winning More Business, Now!' for 2016 in May. His ability to touch everyone in the room with his presence drew me in, and how he went about looking at issues we as business owners all face in PR and then narrowed down what could be done right away to solve some of these issues was fantastic. I started the conference eager for more because of Ken. I learned a great deal and look forward to more in the future. Ken is down to earth, funny, empathetic and a great teacher. I recommend him highly as a speaker and a coach. Thank you Ken, for your organic and down to earth approach. It is addicting!"
Lynette HoyFire Chief, Founder and CEO, Firetalker PR
"Too many consultants are eager to tell you what to do to try to prove how smart they are. That's not Ken Jacobs. Ken possesses a very rare combination of skills --- coach, analyst, cheerleader, father confessor, strategic muse -- and masterfully transitions between those roles (and a few others) to guide you where you need to go professionally and personally. And he does it with warmth, humor and just the right amount of nudging and tough love when required to keep you on track to achieve the crystal-clear goals he insisted you create for yourself. Now, when I find myself out on a limb I think, "What would Jacobs do?" When it comes to business and leadership, Ken has become the all-knowing deity to whom I routinely appeal."
Jon GoldbergChief Reputation Architect at Reputation Architects Inc
"Ken helped me shoot for the stars while keeping my feet on the ground! He really helped me distinguish what was reality vs. my own imagination, and did a great job in holding me accountable for coming up with (and doing!) actions that would get me closer to my dream life. I’m currently running my business from Argentina with confidence– in large part thanks to Ken’s coaching!"
Jessica BroomePrimary Researcher, Jessica Broome Research
"Ken shares a special blend of experience, expertise and individualized care and attention to help leaders become even better leaders. His recent sessions at the 2016 Counselors Academy Spring Conference were great examples of his spirit of sharing providing immediate, take-home value. Every time Ken speaks, I learn something. Thanks for all you do."
Eric MorgensternCEO, Morningstar Communications
"For three years (or more) in working with Ken, he has been a terrific counselor on Five Star Client Service training and various agency management issues. In addition, he is a great coach on business development and leadership."
Brenda BarwickFounder, President, CEO at Jones PR
"I had a critical and urgent need for a key client's NY office, and I needed a project partner at my side. I hired Ken and he delivered big time! My client loved him... and loved me more as a result of it. I won't hesitate to engage Ken again. Great to work with him!"
Jack VincentSales Advisor, Business Storyteller at JackVincent.com
"Ken is a fantastic coach. He understands the complexities of our business and thoughtfully applies his coaching skills to help our agency leaders reach their goals and get the outcomes they desire from their teams."
Ronna ReichRonna Reich Founder at INK & ROSES
"I am happy to recommend Ken and do so heartily! He is an extremely knowledgeable trainer. His knowledge of PR and affable manner is a winning combination and help make his training sessions interesting, easy to follow and fun."
Evelyn CallejaPresident and Co-Founder, The Business Within
"Before working with Ken, my feelings were mostly made up of guilt and anger at work and home. I was unproductive at work and always felt like a failure to my team. It seemed I never had enough time in the day and when I got home, I was a screaming, exhausted mom collapsing on the couch. I'm not exaggerating when I say that all this has completely changed. With the use of the Energy Leadership Index (ELI) as the core of the coaching, I feel I have the tools to make critical decisions for my team during this difficult time of a global pandemic. It's a monumental task to provide effective and empathetic leadership through this. It's incredibly hard and I'm humbled that people are looking to me for answers, even though I don't have them. I feel lost a lot of the time. Luckily, I have Ken to help guide me through."
Bridget DalyVP, Client Services at Ideas Collide, Marketing Executive, Digital Advertising Director
"Ken recently gave an outstanding presentation to the members of the Public Relations Global Network (PRGN) on "How To Grow Your Business." The occasion was an online session, part of our global virtual member meeting attracting agency owners, principals and senior managers.
The presentation was not only practical and offered a great flow, but it also included highlights from Ken's recent business development engagements. Insights Ken shared with our group were strategic, practical, and do-able.
Responses from the attendees highlighted how much they appreciated the insights and most importantly Ken's friendly, positive and full-of-energy presentation style."
Gabor JelinekPublic Relations Global Network (PRGN)
"Ken is a valued partner to our agency. His keen insights, diverse experience and collaborative approach make for a very successful formula. The training he provided on client service was a welcome addition to our professional development curriculum."
Bryan HarrisCOO & Managing Partner, Taylor
"I always felt Ken Jacobs was a counselor at heart; he was a pleasure to work with at MMC and exuded a genuine passion for teaching and counseling colleagues and peers. I'm thrilled to see that Ken has launched his own consulting practice and is following his passions, working with various industry experts. His published works are truly insightful and I often share them with industry colleagues."
Ivette Sanz OssoChief Operating Officer at DEVRIES GLOBAL
"I've had the pleasure of working with and knowing Ken since before he was able to grow a beard. He blends those years of experience with a deep passion for the business and, most importantly, a keen sense of how best to work with individuals and entities to get maximum results. He earns my highest recommendation."
Jeffrey GraubardFormer Managing Director, Gibbs-rbb Strategic Communications
"Like so many other PR/Marketing/Digital agencies, my firm, Element-R Partners, LLC, was fairly good at closing business, but not bringing in the right business that matched our skills and capabilities. Latching on to any that moves isn’t a strategy. And who wants to be just 'fairly good'?
If you are unsure about your firm’s strategic direction, Ken Jacobs can be your surefooted Sherpa. He’s like us – a former, highly experienced agency pro that understands what it takes to covert and manage business.
Element-R engaged Ken first to review our website to see if what we were presenting matched what we were conveying verbally to prospects. It didn’t. That led to helping us realign our messaging and developing Business Development and Engagement plans. You read right. Two distinct plans. Business Development was for how to express where we wanted to take the business; the latter was for how to get there. Ken guided us through his deliberate process using focus, honesty and humor that rendered the right result for us. But don’t think this is easy. You’ll work hard. After all, breaking the Redheaded Stepchild attitude takes effort. You should do for yourself what you do for your clients.
So if you’re struggling to present and project in a very crowded market, Ken Jacobs can help you find your voice."
Bob ReedPartner & Cofounder of Element-R Partners, LLC
"I first approached Ken for coaching around building the right business development mindset as I was settling into a new role/establishing a new office for our agency. After a few weeks working together, I quickly realized how much opportunity was ahead of me. I was able to unpack some previously held beliefs about my skill set and be open to new ways of working. As a result of working together I've not only cultivated the mindset I was initially seeking but have been much more productive, uncovered other areas of growth and am better prepared to not just handle change but thrive during it! It was a great experience."
Meghan GrossVice President, Pierpont Communications
"If you want to be a truly effective leader, attend Ken's seminars, listen to his podcasts, read his blog or even hire him as a coach. His insight, passion, knowledge and selfless nature make him a consummate counselor. He has helped business leaders grown their businesses for more than 20 years. He's also been a great asset to PRSA's Counselor's Academy - generating ideas, serving as a sounding board, and cheerleading for his fellow practitioners."
Rick Alcantara, M.A.Director experienced in public relations, marketing, social media, employee communications, crisis communications, web
"I can't say enough good things about Ken! He's worked with us on so many critical things, consulting on business development and marketing as well as ways to increase profitability. We've implemented much of his counsel over the years. Because of his valuable guidance, Ken was also asked to join and has participated in regular agency leadership meetings. He has also successfully coached a number of senior leaders and executives, increasing performance. We've been fortunate to work with Ken for the last four years - and he's always been a valuable partner."
Heather NorianChief Operating Officer at The SPI Group LLC
"Ken's sage guidance helped us develop our business development plan and execute every element over a six-month period of regular coaching activities. The data says that the time we spent with Ken more than paid for itself!"
Melanie Wilt, APROwner of Shift•ology Communication & Clark County Commissioner