"Ken provided an on-target seminar on 'How to deliver 5-star client service' for our international Public Relations Global Network - and hit an immediate chord with our 50-member network of PR agency owners. We all know how important client service is, but sometimes forget how to implement it effectively. What I personally liked best about Ken's seminar is the way he offered specific ways to engage your clients that were eminently do-able. We've already done it and seen a big difference. I recommend Ken highly."
David LandisCEO/President, Landis Communications Inc., President Giant Step Digital, Past President, Public Relations Global Network
"While I was with MWW, Ken conducted several engaging workshops for our client-facing staff. His workshops were among the highest participant-rated classes we've given, vis-a-vis such key measures as 'Overall Program (Workshop) Value,' 'Program Facilitator,' 'Practicality/Usability of Recommendations,' and 'Exceeded Expectations.'
Participants reported not only learning a tremendous amount of valuable information, but committed to take a number of actions as a result of the workshop. Not only were these the actions we wanted them to take, but they actually did so.
In a post-workshop survey, a large number of participants said they'd enthusiastically recommend the program to others; a substantially larger number said they'd very enthusiastically recommend it."
Angela CalzoneCo-Managing Member, Change & Response Strategies, LLC, Senior Vice President, Talent Resources and Organization Development
"I hired Ken for some professional coaching to me and my top leadership as well as overall consulting on how to grow our business and improve our services for our clients. Ken was courteous, professional and had deep knowledge in the areas we needed expertise. I highly recommend his skills."
C. Renzi StoneChairman and CEO, Saxum (Integrated Marketing Communications Agency)
"I had a critical and urgent need for a key client's NY office, and I needed a project partner at my side. I hired Ken and he delivered big time! My client loved him... and loved me more as a result of it. I won't hesitate to engage Ken again. Great to work with him!"
Jack VincentSales Advisor, Business Storyteller at JackVincent.com
"From start to finish, Ken has been attentive, professional and thoughtful in tailoring his workshop to the needs of our team. He is a careful and responsive listener, and thoroughly committed to meeting our needs. I have already seen results from his work and hope to find additional ways to continue our relationship."
Lisa WeissFormer Executive Vice President, Cooney Waters Group, now Cooney Waters Unlimited
"Ken is a fantastic coach. He understands the complexities of our business and thoughtfully applies his coaching skills to help our agency leaders reach their goals and get the outcomes they desire from their teams."
Ronna ReichRonna Reich Founder at INK & ROSES
"I was fortunate enough to work closely with Ken during a period of significant change and opportunity at my agency. Ken's coaching style centers around Energy Leadership, a new concept to me, but one that helped me frame each situation as an opportunity and overcome tendencies that were holding me back. I recently had my annual review, which was very positive, and credit a significant portion of my growth this past year to Ken’s coaching. I feel Ken’s influence has made me a more confident and effective leader and given me the tools I need to navigate all of the changes at the agency. Thank you, Ken!"
Katie Scullin LongVice President, Idea Grove
"Ken Jacobs worked with myself and other senior leaders at RW Jones. I have found sessions with Ken to be tremendously valuable for my success and development as a leader. Having a confidant who you can be vulnerable with and ask questions about modus operandi and bounce ideas off of is tremendously important. Even more important is the ability to create goals and have someone hold you accountable for reaching those goals. Ken is a great listener and provides timely feedback. I would recommend for anybody in C-suite, senior management or middle management roles. If you are interested in chatting more, please don't hesitate to reach out to me. Happy to have a conversation about our firm's work with Ken."
Scott WillyerdPresident & Managing Partner at RW Jones Agency
"Like so many other PR/Marketing/Digital agencies, my firm, Element-R Partners, LLC, was fairly good at closing business, but not bringing in the right business that matched our skills and capabilities. Latching on to any that moves isn’t a strategy. And who wants to be just 'fairly good'?
If you are unsure about your firm’s strategic direction, Ken Jacobs can be your surefooted Sherpa. He’s like us – a former, highly experienced agency pro that understands what it takes to covert and manage business.
Element-R engaged Ken first to review our website to see if what we were presenting matched what we were conveying verbally to prospects. It didn’t. That led to helping us realign our messaging and developing Business Development and Engagement plans. You read right. Two distinct plans. Business Development was for how to express where we wanted to take the business; the latter was for how to get there. Ken guided us through his deliberate process using focus, honesty and humor that rendered the right result for us. But don’t think this is easy. You’ll work hard. After all, breaking the Redheaded Stepchild attitude takes effort. You should do for yourself what you do for your clients.
So if you’re struggling to present and project in a very crowded market, Ken Jacobs can help you find your voice."
Bob ReedPartner & Cofounder of Element-R Partners, LLC
"Ken's business development workshop and follow-up new business coaching helped our firm tremendously. Ken’s brings a unique blend of business acumen, public relations know-how and emotional intelligence. He’s so good, I truly hope none of our competitors are reading this."
Michael CherensonAPR, PRSA Fellow, EVP of SCG Advertising & Public Relations
"Before working with Ken, my feelings were mostly made up of guilt and anger at work and home. I was unproductive at work and always felt like a failure to my team. It seemed I never had enough time in the day and when I got home, I was a screaming, exhausted mom collapsing on the couch. I'm not exaggerating when I say that all this has completely changed. With the use of the Energy Leadership Index (ELI) as the core of the coaching, I feel I have the tools to make critical decisions for my team during this difficult time of a global pandemic. It's a monumental task to provide effective and empathetic leadership through this. It's incredibly hard and I'm humbled that people are looking to me for answers, even though I don't have them. I feel lost a lot of the time. Luckily, I have Ken to help guide me through."
Bridget DalyVP, Client Services at Ideas Collide, Marketing Executive, Digital Advertising Director
"I was fortunate to attend Ken's 'How to Start Winning More Business. Now!' presentation at PRSA’s Counselors Academy Spring Conference. Ken's talk was ground breaking and his targeted approach to winning new business really got me thinking. If you’d like to know if it made a difference, rest assured, it ABSOLUTELY did."
Filomena FanelliCEO/Founder, Impact PR & Communications, Ltd
"I had the pleasure of meeting Ken and experiencing his expertise during his presentation at the CAPRSA Pre-Con on 'How To Start Winning More Business, Now!' for 2016 in May. His ability to touch everyone in the room with his presence drew me in, and how he went about looking at issues we as business owners all face in PR and then narrowed down what could be done right away to solve some of these issues was fantastic. I started the conference eager for more because of Ken. I learned a great deal and look forward to more in the future. Ken is down to earth, funny, empathetic and a great teacher. I recommend him highly as a speaker and a coach. Thank you Ken, for your organic and down to earth approach. It is addicting!"
Lynette HoyFire Chief, Founder and CEO, Firetalker PR
"Ken is an expert communications professional with keen insights that have helped CRC grow as a young agency and thrive as a result of his dedicated and strategic focus on our marketing and business development efforts. Ken's years of experience running independent and global agencies are a valued source of direction for CRC that has proven helpful with both organic growth and new business."
Cindy RiccioPresident and Founder at CRC (Cindy Riccio Communications, Inc.)
"If you're looking for a coach that is savvy, kind and full of thoughtful counsel, Ken is an excellent choice. He has a really unique way of sizing up leadership and business issues and then guiding you to a successful solution. He is patient, and he knows how to gently push you to be a better leader. Can't recommend him enough."
Jennifer ThompsonPresident/CEO, Thompson & Co. Public Relations
"I’ve found Ken Jacobs’ executive coaching approach highly effective, because he’s helped me to better focus and empower myself to achieve my leadership and business goals. He encourages his clients to create a vision of success, identify the issues impeding their desired achievements, and focus on removing those impediments. In addition, Ken has helped me consistently focus on my highest-priority actions, thereby accelerating goal achievement. I’m extremely confident he can help you, too, whether you’re a business owner or corporate executive."
Ken HunterPresident and Chief Strategist, The PowerStation Communications
"Ken is a top rate consultant and has been a part of The Garrity Group success. Because of that connection, I had a chance to introduce Ken for his 2016 presentation to the Counselors Academy of the Public Relations Society of America leadership breakout, 'Discover The Leader In You: Nine Critical Actions For Leadership Success.' His presentation and connection with the attendees was strong and the event was a success."
Tom GarrityOwner, The Garrity Group
"I am happy to recommend Ken and do so heartily! He is an extremely knowledgeable trainer. His knowledge of PR and affable manner is a winning combination and help make his training sessions interesting, easy to follow and fun."
Evelyn CallejaPresident and Co-Founder, The Business Within
"Ken Jacobs conducted two valuable leadership development sessions with mid-career students in the Syracuse University Newhouse School's Executive Master's Program in Communications Management, which I direct. He truly engaged with the attendees to get them to think strategically about leadership, while also offering practical insights they can (and did) bring back to their organizations. To a person, these professionals were grateful to Ken for the value and personal commitment he brought to their leadership journeys, and I strongly recommend him as a trusted source for providing leadership development and communications counsel in any sector--agency, corporate or not-for-profit."
Anthony D'AngeloPublic Relations Professor; Director, Executive Master's Program, Communications Management
"Ken is high-level strategic thinker who is also a great teacher. He recently led a sold-out session for Social Media Club Philly & PRSA Philly, which led to a robust discussion that the audience stretched for more than an hour beyond the meeting.
Ken also does an excellent job asking the critical questions that help you think through approaches to PR, keep your team motivated and make you laugh really hard. And I don't know about you, but I don't think there are enough laughs these days."
Annie HeckenbergerVP, Group Director, Brand Communications Strategy, Digital Health