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Ken Jacobs, ACC, CPC, an experienced consultant and certified coach, is the principal of Jacobs Consulting & Executive Coaching, which serves agencies, companies, senior leaders, executives and managers in the corporate communications, public relations, advertising and marketing space.

He has helped agencies grow and manage business, improve client service and relationships, and enhance staff performance, communications, and leadership skills, and has empowered communications CEOs, presidents, executive vice presidents and senior vice presidents to achieve and surpass their goals since 2007.



Jacobs holds Associate Certified Coach (ACC) credentials from the International Coach Federation (ICF), and is accredited as a Certified Professional Coach (CPC) and Energy Leadership Index (ELI) Master Practitioner by the Institute for Professional Excellence in Coaching (iPEC).

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Testimonials

  • "Like so many other PR/Marketing/Digital agencies, my firm, Element-R Partners, LLC, was fairly good at closing business, but not bringing in the right business that matched our skills and capabilities. Latching on to any that moves isn’t a strategy. And who wants to be just 'fairly good'? If you are unsure about your firm’s strategic direction, Ken Jacobs can be your surefooted Sherpa. He’s like us – a former, highly experienced agency pro that understands what it takes to covert and manage business. Element-R engaged Ken first to review our website to see if what we were presenting matched what we were conveying verbally to prospects. It didn’t. That led to helping us realign our messaging and developing Business Development and Engagement plans. You read right. Two distinct plans. Business Development was for how to express where we wanted to take the business; the latter was for how to get there. Ken guided us through his deliberate process using focus, honesty and humor that rendered the right result for us. But don’t think this is easy. You’ll work hard. After all, breaking the Redheaded Stepchild attitude takes effort. You should do for yourself what you do for your clients. So if you’re struggling to present and project in a very crowded market, Ken Jacobs can help you find your voice."
    Bob ReedBob ReedPartner & Cofounder of Element-R Partners, LLC
  • "I've had the pleasure of working with and knowing Ken since before he was able to grow a beard. He blends those years of experience with a deep passion for the business and, most importantly, a keen sense of how best to work with individuals and entities to get maximum results. He earns my highest recommendation."
    Jeffrey GraubardJeffrey GraubardFormer Managing Director, Gibbs-rbb Strategic Communications
  • "I always enjoyed Ken’s insightful columns in PRSA’s Tactics. I’ve also had the pleasure of working with Ken as a speaker twice in my role as Programs Chair for PRSA’s Independent Practitioners Alliance: his presentations on Growing Your Indie Practice (June 2018) and Enhancing Leadership for Indies (May 2020) were both rated highly by our members for the value he brought to the programs. He is a favorite speaker among our group. In addition to his leadership expertise and timely content, his presentation style is so warm and engaging, you forget you are on a webinar – it feels more like you are in a one-on-one conversation with him. If you are looking for a speaker who brings timely topics, engaging content, and infectious enthusiasm to the stage/screen, Ken is a must-have for your next event. Your audience will love him as much as ours has!"
    Wendy Kurtz, MBA, APR, CPRCWendy Kurtz, MBA, APR, CPRCAccredited PR and Marketing Professional
  • "Ken's workshop on Five Star Customer Service offers interesting perspective on building client relationships and most importantly earning their trust. It is an interactive workshop where all participants can improve their respective skill sets personally and professionally."
    Domenick CileaDomenick CileaPresident, Springboard Public Relations
  • "In my 25 years in this business running agencies, I have never worked with anyone as consistently right and as insightful as Ken. Whether it was advice that was effective at agency management or someone with the experience to tell you what you may not have seen on your own, Ken is in a league of his own. From training to growing business organically to being the 'secret weapon' in winning new business, Ken is worth triple what he bills. If you want to run better brainstorms or enhance client profitability, you could not choose someone with a better track record."
    Eric YaverbaumEric YaverbaumPresident of Ericho Communications
  • "I have known and trusted Ken for a long time so it was a no brainer to invite him in to train my entire team. The workshop he led was the hit of our retreat and the feedback from staff at all levels was A+. We not only had fun in the session but learned a lot of useful real world skills and essential in the comms business management tools."
    Beth KitzingerBeth KitzingerFormer Managing Director, Fenton Communications
  • "I’ve found Ken Jacobs’ executive coaching approach highly effective, because he’s helped me to better focus and empower myself to achieve my leadership and business goals. He encourages his clients to create a vision of success, identify the issues impeding their desired achievements, and focus on removing those impediments. In addition, Ken has helped me consistently focus on my highest-priority actions, thereby accelerating goal achievement. I’m extremely confident he can help you, too, whether you’re a business owner or corporate executive."
    Ken HunterKen HunterPresident and Chief Strategist, The PowerStation Communications
  • "Ken provided an on-target seminar on 'How to deliver 5-star client service' for our international Public Relations Global Network - and hit an immediate chord with our 50-member network of PR agency owners. We all know how important client service is, but sometimes forget how to implement it effectively. What I personally liked best about Ken's seminar is the way he offered specific ways to engage your clients that were eminently do-able. We've already done it and seen a big difference. I recommend Ken highly."
    David LandisDavid LandisCEO/President, Landis Communications Inc., President Giant Step Digital, Past President, Public Relations Global Network
  • "I had a critical and urgent need for a key client's NY office, and I needed a project partner at my side. I hired Ken and he delivered big time! My client loved him... and loved me more as a result of it. I won't hesitate to engage Ken again. Great to work with him!"
    Jack VincentJack VincentSales Advisor, Business Storyteller at JackVincent.com
  • "Too many consultants are eager to tell you what to do to try to prove how smart they are. That's not Ken Jacobs. Ken possesses a very rare combination of skills --- coach, analyst, cheerleader, father confessor, strategic muse -- and masterfully transitions between those roles (and a few others) to guide you where you need to go professionally and personally. And he does it with warmth, humor and just the right amount of nudging and tough love when required to keep you on track to achieve the crystal-clear goals he insisted you create for yourself. Now, when I find myself out on a limb I think, "What would Jacobs do?" When it comes to business and leadership, Ken has become the all-knowing deity to whom I routinely appeal."
    Jon GoldbergJon GoldbergChief Reputation Architect at Reputation Architects Inc
  • "Before working with Ken, my feelings were mostly made up of guilt and anger at work and home. I was unproductive at work and always felt like a failure to my team. It seemed I never had enough time in the day and when I got home, I was a screaming, exhausted mom collapsing on the couch. I'm not exaggerating when I say that all this has completely changed. With the use of the Energy Leadership Index (ELI) as the core of the coaching, I feel I have the tools to make critical decisions for my team during this difficult time of a global pandemic. It's a monumental task to provide effective and empathetic leadership through this. It's incredibly hard and I'm humbled that people are looking to me for answers, even though I don't have them. I feel lost a lot of the time. Luckily, I have Ken to help guide me through."
    Bridget DalyBridget DalyVP, Client Services at Ideas Collide, Marketing Executive, Digital Advertising Director
  • "I am happy to recommend Ken and do so heartily! He is an extremely knowledgeable trainer. His knowledge of PR and affable manner is a winning combination and help make his training sessions interesting, easy to follow and fun."
    Evelyn CallejaEvelyn CallejaPresident and Co-Founder, The Business Within
  • "Ken is an expert communications professional with keen insights that have helped CRC grow as a young agency and thrive as a result of his dedicated and strategic focus on our marketing and business development efforts. Ken's years of experience running independent and global agencies are a valued source of direction for CRC that has proven helpful with both organic growth and new business."
    Cindy RiccioCindy RiccioPresident and Founder at CRC (Cindy Riccio Communications, Inc.)
  • "Ken is a trusted friend and confidante in addition to being aninsightful management consultant and engaging trainer for agencyteams. We've hired Ken to help our managers become leaders andto help our entire team work better with clients. I expect to hire him again sometime soon. Thanks, Ken!"
    Scott BaradellScott BaradellCEO, Idea Grove
  • "Ken has been invaluable during a year of incredible professional transition for me. He has provided helpful advice on varying professional topics, as well as taught me how to dig deep to use skills that I wasn’t even fully aware I had to overcome obstacles. Ken made what could have been an incredibly tough year instead a year of rewards and learning. I would highly recommend Ken."
    Megan DriscollMegan DriscollAgency Founder, Evolve MKD
  • "Ken is a highly effective PR coach, trainer and facilitator. He has personally experienced what it’s like to deal with issues faced by communications practitioners. Ken teaches beyond theory. He applies real-life lessons learned about client and staff management when he led practices. For sure, his students doubly benefit from his excellent teaching abilities and his first-hand experiences. And when Ken facilitates brainstorms, you can bet he’ll do his best to compel participants to maximize their brainpower to generate ideas that win new business."
    Cherry DumaualCherry DumaualPR & Partnerships Director, The Monday Campaigns
  • "Ken is a seasoned hand who has a knack with people. So he seemed like the right guy to turn to as an executive coach for some of our top performers. We’ve given him multiple assignments – none of them easy – and he’s far outperformed our expectations every time. We’ve taken to calling Ken the “PR Whisperer” around the office."
    Dan BaumDan BaumCEO and Founder, DBC PR+New Media
  • "Ken helped me shoot for the stars while keeping my feet on the ground! He really helped me distinguish what was reality vs. my own imagination, and did a great job in holding me accountable for coming up with (and doing!) actions that would get me closer to my dream life. I’m currently running my business from Argentina with confidence– in large part thanks to Ken’s coaching!"
    Jessica BroomeJessica BroomePrimary Researcher, Jessica Broome Research
  • "Ken Jacobs is the best! I worked with Ken for the past year – and it was our best year yet. My company’s income grew by 22% As a PR expert, I was never trained on how to be a business leader. Ken gave me very substantive tips, feedback and advice. He helped me develop a business plan with financial goals, encouraged me to focus on our firm’s strengths, lead my team and grow my business. By using the Energy Leadership coaching system and working with Ken, I was able to figure out what really motivates me and how that helps me do my job better - he empowered me to lead my business with courage and strength. Due to Ken's coaching, I now feel more like a business leader rather than a PR person. I’m forever grateful to Ken."
    Laura GrossLaura GrossPresident, Scott Circle Communications
  • "Ken is high-level strategic thinker who is also a great teacher. He recently led a sold-out session for Social Media Club Philly & PRSA Philly, which led to a robust discussion that the audience stretched for more than an hour beyond the meeting. Ken also does an excellent job asking the critical questions that help you think through approaches to PR, keep your team motivated and make you laugh really hard. And I don't know about you, but I don't think there are enough laughs these days."
    Annie HeckenbergerAnnie HeckenbergerVP, Group Director, Brand Communications Strategy, Digital Health

Articles

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Ken Jacobs on His Own Leadership Values

For our last issue of 2019, Ken Jacobs himself tackles the questions that he has asked countless other PR leaders.

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AnnaMaria DeSalva on Maintaining Your Center

A Q&A with AnnaMaria DeSalva.

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Doug Baxter on Respectful Leadership

A Q&A with Doug Baxter.

Blog

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Leading Leaders: 10 Practical Points To Do So Effectively

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How Effective Leadership Drives Agency Business Growth

It drives me nuts when agency leaders talk about leadership as a “soft skill.” It’s as if there’s no relationship between leadership skills and agency business growth. The truth is….

Don’t Help Your Managers Become Better Managers. Help Them Grow From Manager To Leader

In working with agencies and their senior teams, I see them focused on helping their staffers become better communications practitioners and managers. I think instead they should focus on helping….