"A one-hour coaching session with Ken Jacobs has inspired, refreshed and instilled confidence in me to take action on several key strategies for my agency. Having interacted with Ken for more than a decade through PRSA Counselors Academy (CAPRSA), I knew him as a kind soul who offers clarity, objectivity, and gives tirelessly of his expertise. His coaching skills reflect more than 25 years of agency leadership and management as well as best practices gleaned from agencies of many different configurations - another benefit of being part of CAPRSA. I highly recommend Ken and look forward to our next conversation."
Rose McKinneyAPR, Fellow PRSA
"Before working with Ken, my feelings were mostly made up of guilt and anger at work and home. I was unproductive at work and always felt like a failure to my team. It seemed I never had enough time in the day and when I got home, I was a screaming, exhausted mom collapsing on the couch. I'm not exaggerating when I say that all this has completely changed. With the use of the Energy Leadership Index (ELI) as the core of the coaching, I feel I have the tools to make critical decisions for my team during this difficult time of a global pandemic. It's a monumental task to provide effective and empathetic leadership through this. It's incredibly hard and I'm humbled that people are looking to me for answers, even though I don't have them. I feel lost a lot of the time. Luckily, I have Ken to help guide me through."
Bridget DalyVP, Client Services at Ideas Collide, Marketing Executive, Digital Advertising Director
"Simply put, Ken can make you, your team and your agency better. At least that's what he did for us at The SPI Group. Working with Ken, you quickly realize that no matter how good you are or how strong your business may be, there's always room for improvement. And, it's always great to have Ken available as a sounding board when planning or facing a difficult situation. I give Ken my highest recommendation!"
Steve GoodmanFounder & Chief Product Officer, Inkbench and Founder of The SPI Group
"Ken has done a great job on numerous training programs for members of our staff. He has created classes ranging from writing to media relations to organizational skills. He is always well received and staff benefit from his vast knowledge of the public relations industry. If you are looking for trainers for your PR -- Ken would be a great choice!"
Tom CoyneFounder, Coyne PR
"Too many consultants are eager to tell you what to do to try to prove how smart they are. That's not Ken Jacobs. Ken possesses a very rare combination of skills --- coach, analyst, cheerleader, father confessor, strategic muse -- and masterfully transitions between those roles (and a few others) to guide you where you need to go professionally and personally. And he does it with warmth, humor and just the right amount of nudging and tough love when required to keep you on track to achieve the crystal-clear goals he insisted you create for yourself. Now, when I find myself out on a limb I think, "What would Jacobs do?" When it comes to business and leadership, Ken has become the all-knowing deity to whom I routinely appeal."
Jon GoldbergChief Reputation Architect at Reputation Architects Inc
"Ken provided an on-target seminar on 'How to deliver 5-star client service' for our international Public Relations Global Network - and hit an immediate chord with our 50-member network of PR agency owners. We all know how important client service is, but sometimes forget how to implement it effectively. What I personally liked best about Ken's seminar is the way he offered specific ways to engage your clients that were eminently do-able. We've already done it and seen a big difference. I recommend Ken highly."
David LandisCEO/President, Landis Communications Inc., President Giant Step Digital, Past President, Public Relations Global Network
"For three years (or more) in working with Ken, he has been a terrific counselor on Five Star Client Service training and various agency management issues. In addition, he is a great coach on business development and leadership."
Brenda BarwickFounder, President, CEO at Jones PR
"Ken is a highly effective PR coach, trainer and facilitator. He has personally experienced what it’s like to deal with issues faced by communications practitioners. Ken teaches beyond theory. He applies real-life lessons learned about client and staff management when he led practices. For sure, his students doubly benefit from his excellent teaching abilities and his first-hand experiences. And when Ken facilitates brainstorms, you can bet he’ll do his best to compel participants to maximize their brainpower to generate ideas that win new business."
Cherry DumaualPR & Partnerships Director, The Monday Campaigns
"Ken Jacobs is a highly skilled professional and an exceptional presenter. I was fortunate enough to hear Ken speak at our most recent PRGN global meeting in Santa Monica earlier this year. His workshop on 'How To Create A Client Service Culture At Your Agency' was not only insightful and eye-opening, it encouraged us to take those best practices and apply them in our firm. As a result we have seen changes in team attitude, heightened levels of participation and it has created a new air of excitement and anticipation for the future of our agency. I highly recommend Ken as a speaker, consultant and all around fine gentleman. He is a joy to work with."
Esther BuchsbaumPresident and Co-founder of energi PR/RP
"I always enjoyed Ken’s insightful columns in PRSA’s Tactics. I’ve also had the pleasure of working with Ken as a speaker twice in my role as Programs Chair for PRSA’s Independent Practitioners Alliance: his presentations on Growing Your Indie Practice (June 2018) and Enhancing Leadership for Indies (May 2020) were both rated highly by our members for the value he brought to the programs. He is a favorite speaker among our group. In addition to his leadership expertise and timely content, his presentation style is so warm and engaging, you forget you are on a webinar – it feels more like you are in a one-on-one conversation with him. If you are looking for a speaker who brings timely topics, engaging content, and infectious enthusiasm to the stage/screen, Ken is a must-have for your next event. Your audience will love him as much as ours has!"
Wendy Kurtz, MBA, APR, CPRCAccredited PR and Marketing Professional
"Ken Jacobs is great at helping others enhance their leadership abilities, establish clear direction of an agency and setting expectations for substantial improvement. Having Ken as a professional coach, mentor and friend has helped elevate my game both personally and professionally. In addition, as a friend of PRSA, he has provided guidance to thousands of PR professionals, including members of my local chapter by offering up relevant leadership content as a webinar presenter."
Chris KubanManaging Consultant and Sr. Producer, Chemistry PR & Multimedia
"I can't say enough good things about Ken! He's worked with us on so many critical things, consulting on business development and marketing as well as ways to increase profitability. We've implemented much of his counsel over the years. Because of his valuable guidance, Ken was also asked to join and has participated in regular agency leadership meetings. He has also successfully coached a number of senior leaders and executives, increasing performance. We've been fortunate to work with Ken for the last four years - and he's always been a valuable partner."
Heather NorianChief Operating Officer at The SPI Group LLC
"I first approached Ken for coaching around building the right business development mindset as I was settling into a new role/establishing a new office for our agency. After a few weeks working together, I quickly realized how much opportunity was ahead of me. I was able to unpack some previously held beliefs about my skill set and be open to new ways of working. As a result of working together I've not only cultivated the mindset I was initially seeking but have been much more productive, uncovered other areas of growth and am better prepared to not just handle change but thrive during it! It was a great experience."
Meghan GrossVice President, Pierpont Communications
"I have known and trusted Ken for a long time so it was a no brainer to invite him in to train my entire team. The workshop he led was the hit of our retreat and the feedback from staff at all levels was A+. We not only had fun in the session but learned a lot of useful real world skills and essential in the comms business management tools."
Beth KitzingerFormer Managing Director, Fenton Communications
"Ken helped me shoot for the stars while keeping my feet on the ground! He really helped me distinguish what was reality vs. my own imagination, and did a great job in holding me accountable for coming up with (and doing!) actions that would get me closer to my dream life. I’m currently running my business from Argentina with confidence– in large part thanks to Ken’s coaching!"
Jessica BroomePrimary Researcher, Jessica Broome Research
"I had the privilege of working with Ken as my leadership coach earlier this year, and he did not disappoint. During our time together, Ken helped me identify both strengths and opportunities for development, then worked closely with me to outline actionable steps for growth as a leader in the communications industry. Several months after the end of our engagement, I consider Ken a great mentor, partner and friend. I would highly recommend him for leadership coaching."
E. Blake JacksonDirector, Corporate Communications, Walmart, formerly Vice President, Digital, Saxum
"I am happy to recommend Ken and do so heartily! He is an extremely knowledgeable trainer. His knowledge of PR and affable manner is a winning combination and help make his training sessions interesting, easy to follow and fun."
Evelyn CallejaPresident and Co-Founder, The Business Within
"I invited Ken to present at the Richmond PRSA monthly luncheon. He did an amazing job presenting on, “Things to Start Doing NOW To More Effectively Lead Your Team”. His insight made our April virtual lunch program a huge hit! Ken Jacobs is a terrific speaker, counselor and coach to communications professionals everywhere. Many of our members gave us great feedback in our post-event online survey. He's a wealth of knowledge and resources. He was able to pivot well and change his presentation to fit our COVID-19 reality. The initial presentation was scheduled in-person. He adapted and hosted a webinar for over 100 professionals in the area. He was able to connect with everyone. Well done, Ken!"
Taya Jarman, MS, APRCommunications Director and Social Media Strategist
"While I was with MWW, Ken conducted several engaging workshops for our client-facing staff. His workshops were among the highest participant-rated classes we've given, vis-a-vis such key measures as 'Overall Program (Workshop) Value,' 'Program Facilitator,' 'Practicality/Usability of Recommendations,' and 'Exceeded Expectations.'
Participants reported not only learning a tremendous amount of valuable information, but committed to take a number of actions as a result of the workshop. Not only were these the actions we wanted them to take, but they actually did so.
In a post-workshop survey, a large number of participants said they'd enthusiastically recommend the program to others; a substantially larger number said they'd very enthusiastically recommend it."
Angela CalzoneCo-Managing Member, Change & Response Strategies, LLC, Senior Vice President, Talent Resources and Organization Development
"I had the pleasure of meeting Ken and experiencing his expertise during his presentation at the CAPRSA Pre-Con on 'How To Start Winning More Business, Now!' for 2016 in May. His ability to touch everyone in the room with his presence drew me in, and how he went about looking at issues we as business owners all face in PR and then narrowed down what could be done right away to solve some of these issues was fantastic. I started the conference eager for more because of Ken. I learned a great deal and look forward to more in the future. Ken is down to earth, funny, empathetic and a great teacher. I recommend him highly as a speaker and a coach. Thank you Ken, for your organic and down to earth approach. It is addicting!"
Lynette HoyFire Chief, Founder and CEO, Firetalker PR