"Ken's valuable insight, knowledge and encouragement set us off on the right path with a new sales and marketing plan, right as the world's pandemic was breaking. This instilled us with the much-needed confidence required to continuing growing our business amid a monumental crisis. Our bi-monthly Zoom sessions with Ken were always helpful and encouraging as he is very nonjudgemental but still provides mentorship and suggestions. I never walked away feeling bad, as sometimes you do with coaches who don't understand your other time-constraints. It is also very helpful that Ken has past leadership experience at top PR firms, so we could pick up important advice in other areas, beyond sales and marketing, such as hiring and client management. As leader of a company, it is important to keep people like Ken close, otherwise it can be a lonely job!"
Amy RosenbergPresident and Founder of Veracity
"From start to finish, Ken has been attentive, professional and thoughtful in tailoring his workshop to the needs of our team. He is a careful and responsive listener, and thoroughly committed to meeting our needs. I have already seen results from his work and hope to find additional ways to continue our relationship."
Lisa WeissFormer Executive Vice President, Cooney Waters Group, now Cooney Waters Unlimited
"Ken is a top rate consultant and has been a part of The Garrity Group success. Because of that connection, I had a chance to introduce Ken for his 2016 presentation to the Counselors Academy of the Public Relations Society of America leadership breakout, 'Discover The Leader In You: Nine Critical Actions For Leadership Success.' His presentation and connection with the attendees was strong and the event was a success."
Tom GarrityOwner, The Garrity Group
"Ken Jacobs is a highly skilled professional and an exceptional presenter. I was fortunate enough to hear Ken speak at our most recent PRGN global meeting in Santa Monica earlier this year. His workshop on 'How To Create A Client Service Culture At Your Agency' was not only insightful and eye-opening, it encouraged us to take those best practices and apply them in our firm. As a result we have seen changes in team attitude, heightened levels of participation and it has created a new air of excitement and anticipation for the future of our agency. I highly recommend Ken as a speaker, consultant and all around fine gentleman. He is a joy to work with."
Esther BuchsbaumPresident and Co-founder of energi PR/RP
"I first started following Ken through PRSA and attended a few of his online webinars on coaching and leading. I knew right away he is one to watch! He is confident, personable and practical, and his lessons in leadership can be implemented immediately after stepping away from his class. Sign up for a 1:1 coaching session, and he will help you unpack just about any leader communications dilemma you might be facing, no matter where you are at in your career trajectory. He has a full portfolio and the knowledge and expertise to share. Ken is one of a kind, and I am beyond lucky to have him in my network. Book him!"
Daniella WiedelGlobal Internal Communication Manager at GM Financial
"Ken provided an on-target seminar on 'How to deliver 5-star client service' for our international Public Relations Global Network - and hit an immediate chord with our 50-member network of PR agency owners. We all know how important client service is, but sometimes forget how to implement it effectively. What I personally liked best about Ken's seminar is the way he offered specific ways to engage your clients that were eminently do-able. We've already done it and seen a big difference. I recommend Ken highly."
David LandisCEO/President, Landis Communications Inc., President Giant Step Digital, Past President, Public Relations Global Network
"I have known and trusted Ken for a long time so it was a no brainer to invite him in to train my entire team. The workshop he led was the hit of our retreat and the feedback from staff at all levels was A+. We not only had fun in the session but learned a lot of useful real world skills and essential in the comms business management tools."
Beth KitzingerFormer Managing Director, Fenton Communications
"Ken is a highly effective PR coach, trainer and facilitator. He has personally experienced what it’s like to deal with issues faced by communications practitioners. Ken teaches beyond theory. He applies real-life lessons learned about client and staff management when he led practices. For sure, his students doubly benefit from his excellent teaching abilities and his first-hand experiences. And when Ken facilitates brainstorms, you can bet he’ll do his best to compel participants to maximize their brainpower to generate ideas that win new business."
Cherry DumaualPR & Partnerships Director, The Monday Campaigns
"We recently worked with Ken for a client service agency retreat and his insight was 100% spot on. His 'Five Star' client service received five stars from our staff."
Barbara GoldbergCEO at O'Connell & Goldberg
"I had a critical and urgent need for a key client's NY office, and I needed a project partner at my side. I hired Ken and he delivered big time! My client loved him... and loved me more as a result of it. I won't hesitate to engage Ken again. Great to work with him!"
Jack VincentSales Advisor, Business Storyteller at JackVincent.com
"For three years (or more) in working with Ken, he has been a terrific counselor on Five Star Client Service training and various agency management issues. In addition, he is a great coach on business development and leadership."
Brenda BarwickFounder, President, CEO at Jones PR
"A one-hour coaching session with Ken Jacobs has inspired, refreshed and instilled confidence in me to take action on several key strategies for my agency. Having interacted with Ken for more than a decade through PRSA Counselors Academy (CAPRSA), I knew him as a kind soul who offers clarity, objectivity, and gives tirelessly of his expertise. His coaching skills reflect more than 25 years of agency leadership and management as well as best practices gleaned from agencies of many different configurations - another benefit of being part of CAPRSA. I highly recommend Ken and look forward to our next conversation."
Rose McKinneyAPR, Fellow PRSA
"If you want to be a truly effective leader, attend Ken's seminars, listen to his podcasts, read his blog or even hire him as a coach. His insight, passion, knowledge and selfless nature make him a consummate counselor. He has helped business leaders grown their businesses for more than 20 years. He's also been a great asset to PRSA's Counselor's Academy - generating ideas, serving as a sounding board, and cheerleading for his fellow practitioners."
Rick Alcantara, M.A.Director experienced in public relations, marketing, social media, employee communications, crisis communications, web
"I was fortunate to attend Ken's 'How to Start Winning More Business. Now!' presentation at PRSA’s Counselors Academy Spring Conference. Ken's talk was ground breaking and his targeted approach to winning new business really got me thinking. If you’d like to know if it made a difference, rest assured, it ABSOLUTELY did."
Filomena FanelliCEO/Founder, Impact PR & Communications, Ltd
"Ken is a valued partner to our agency. His keen insights, diverse experience and collaborative approach make for a very successful formula. The training he provided on client service was a welcome addition to our professional development curriculum."
Bryan HarrisCOO & Managing Partner, Taylor
"Ken is a trusted friend and confidante in addition to being aninsightful management consultant and engaging trainer for agencyteams. We've hired Ken to help our managers become leaders andto help our entire team work better with clients. I expect to hire him again sometime soon. Thanks, Ken!"
Scott BaradellCEO, Idea Grove
"Ken is an expert communications professional with keen insights that have helped CRC grow as a young agency and thrive as a result of his dedicated and strategic focus on our marketing and business development efforts. Ken's years of experience running independent and global agencies are a valued source of direction for CRC that has proven helpful with both organic growth and new business."
Cindy RiccioPresident and Founder at CRC (Cindy Riccio Communications, Inc.)
"I can't say enough good things about Ken! He's worked with us on so many critical things, consulting on business development and marketing as well as ways to increase profitability. We've implemented much of his counsel over the years. Because of his valuable guidance, Ken was also asked to join and has participated in regular agency leadership meetings. He has also successfully coached a number of senior leaders and executives, increasing performance. We've been fortunate to work with Ken for the last four years - and he's always been a valuable partner."
Heather NorianChief Operating Officer at The SPI Group LLC
"Ken Jacobs is great at helping others enhance their leadership abilities, establish clear direction of an agency and setting expectations for substantial improvement. Having Ken as a professional coach, mentor and friend has helped elevate my game both personally and professionally. In addition, as a friend of PRSA, he has provided guidance to thousands of PR professionals, including members of my local chapter by offering up relevant leadership content as a webinar presenter."
Chris KubanManaging Consultant and Sr. Producer, Chemistry PR & Multimedia
"I always enjoyed Ken’s insightful columns in PRSA’s Tactics. I’ve also had the pleasure of working with Ken as a speaker twice in my role as Programs Chair for PRSA’s Independent Practitioners Alliance: his presentations on Growing Your Indie Practice (June 2018) and Enhancing Leadership for Indies (May 2020) were both rated highly by our members for the value he brought to the programs. He is a favorite speaker among our group. In addition to his leadership expertise and timely content, his presentation style is so warm and engaging, you forget you are on a webinar – it feels more like you are in a one-on-one conversation with him. If you are looking for a speaker who brings timely topics, engaging content, and infectious enthusiasm to the stage/screen, Ken is a must-have for your next event. Your audience will love him as much as ours has!"
Wendy Kurtz, MBA, APR, CPRCAccredited PR and Marketing Professional