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Ken Jacobs, PCC, CPC, an experienced consultant and certified coach, is the principal of Jacobs Consulting & Executive Coaching, which serves agencies, companies, senior leaders, executives and managers in the corporate communications, public relations, advertising and marketing space.

He has helped agencies grow and manage business, improve client service and relationships, and enhance staff performance, communications, and leadership skills, and has empowered communications CEOs, presidents, executive vice presidents and senior vice presidents to achieve and surpass their goals since 2007.



Jacobs holds Professional Certified Coach (PCC) credentials from the International Coach Federation (ICF), and is accredited as a Certified Professional Coach (CPC) and Energy Leadership Index (ELI) Master Practitioner by the Institute for Professional Excellence in Coaching (iPEC).

Testimonials

  • "I was fortunate to sit in on a presentation that Ken Jacobs gave on the subject of business development, titled 'How To Win More New Business, Now!' during a PRSA Counselors Academy conference earlier this year. As a result of his presentation, I made a mental note to tackle the creation of a business development plan for my company this year. I reached out privately to Ken for assistance with this project, and he responded immediately eager to help. The information he provided in his original presentation and then in his follow-up with me is incredibly helpful. I am so thankful for his expertise and guidance. I hope to get the opportunity to work with Ken in the future."
    Kristine GobboKristine GobboPresident, Spectrum Public Relations
  • "I have known Ken Jacobs for more than 20 years as an esteemed colleague in PR, a valued provider of PR training and coaching to our agency, and as a dear and trusted friend. I cannot recommend him highly enough as a person of great integrity, compassion, creativity and as a brilliant PR educator and trainer. Ken's training sessions always receive the highest marks because he really connects with his audience based on his personal experience and track record in creating award-winning PR campaigns, developing high-performing teams and building business for his agencies. The highest rated training session ever done at our agency was one that Ken presented at CRT/tanaka's annual retreat in 2010 entitled, 'Delivering World-Class Service.' One of the many reasons I admire Ken is that he is doing exactly what he most loves and does better than anyone else: developing and implementing training programs and coaching that provide high-value to PR professionals and their organizations."
    Patrice TanakaPatrice TanakaChief Joy Officer, Joyful Planet LLC, former Senior Counselor, Padilla/CRT, former Co-Chair, Chief Creative Officer, CRT/tanaka
  • "I’ve found Ken Jacobs’ executive coaching approach highly effective, because he’s helped me to better focus and empower myself to achieve my leadership and business goals. He encourages his clients to create a vision of success, identify the issues impeding their desired achievements, and focus on removing those impediments. In addition, Ken has helped me consistently focus on my highest-priority actions, thereby accelerating goal achievement. I’m extremely confident he can help you, too, whether you’re a business owner or corporate executive."
    Ken HunterKen HunterPresident and Chief Strategist, The PowerStation Communications
  • "A one-hour coaching session with Ken Jacobs has inspired, refreshed and instilled confidence in me to take action on several key strategies for my agency. Having interacted with Ken for more than a decade through PRSA Counselors Academy (CAPRSA), I knew him as a kind soul who offers clarity, objectivity, and gives tirelessly of his expertise. His coaching skills reflect more than 25 years of agency leadership and management as well as best practices gleaned from agencies of many different configurations - another benefit of being part of CAPRSA. I highly recommend Ken and look forward to our next conversation."
    Rose McKinneyRose McKinneyAPR, Fellow PRSA
  • "From start to finish, Ken has been attentive, professional and thoughtful in tailoring his workshop to the needs of our team. He is a careful and responsive listener, and thoroughly committed to meeting our needs. I have already seen results from his work and hope to find additional ways to continue our relationship."
    Lisa WeissLisa WeissFormer Executive Vice President, Cooney Waters Group, now Cooney Waters Unlimited
  • "Ken is one of those rare souls you meet who draws you in to listen and hear him out. When I talk with him invariably something he says stays with me for a long time. One of my favorite Ken quotes: what comes AFTER what comes next? An intuitive spidey-sense is what brings him success, but it's his genuine good nature that makes him truly special."
    Daniel LeminDaniel LeminHead of Consulting, Convince & Convert
  • "For three years (or more) in working with Ken, he has been a terrific counselor on Five Star Client Service training and various agency management issues. In addition, he is a great coach on business development and leadership."
    Brenda BarwickBrenda BarwickFounder, President, CEO at Jones PR
  • "I sought out Ken for executive coaching and found the experience to be personally and professionally rewarding. Ken’s coaching expertise and professional experience as a leader, strategist and manager, meant that he could not only provide traditional coaching, but invaluable perspective and context for achieving my goals. I would highly recommend him."
    Simon Erskine LockeSimon Erskine LockeCEO-Founder, Communications Match
  • "We recently worked with Ken for a client service agency retreat and his insight was 100% spot on. His 'Five Star' client service received five stars from our staff."
    Barbara GoldbergBarbara GoldbergCEO at O'Connell & Goldberg
  • "Ken Jacobs worked with myself and other senior leaders at RW Jones. I have found sessions with Ken to be tremendously valuable for my success and development as a leader. Having a confidant who you can be vulnerable with and ask questions about modus operandi and bounce ideas off of is tremendously important. Even more important is the ability to create goals and have someone hold you accountable for reaching those goals. Ken is a great listener and provides timely feedback. I would recommend for anybody in C-suite, senior management or middle management roles. If you are interested in chatting more, please don't hesitate to reach out to me. Happy to have a conversation about our firm's work with Ken."
    Scott WillyerdScott WillyerdPresident & Managing Partner at RW Jones Agency
  • "I highly recommend Ken Jacobs! Ken’s knowledge of the practice of public relations is extensive, and his ability to understand and incorporate new social media techniques within a structured, results-focused discipline is impressive. On top of that, he is a good guy, who has always gone out of his way to make sure that things are not only done, but that they are done right and in the right way. We have utilized Ken’s services on a consulting basis for staff training at our agency. Ken has greatly exceeded our expectations. Working with a wide range of experience levels among our diverse staff, Ken has succeeded in imparting not only a fundamental understanding of contemporary public relations practice, but also a very practical, hands-on comprehension of client service issues that I have seen put into practice with our client base from day one."
    John LonsdorfJohn LonsdorfPresident at R&J Strategic Communications
  • "Ken is a good and genuine man. He cares deeply about the communications business, and the people who strive to do good work in the profession. Ken is the coach for leaders, their teams, peers and clients. Ken also lead an excellent on-line webinar and discussion for Taan Worldwide members, about the meaning of leadership through this very difficult business environment. It was full of key ideas that focus us on the important actions each need to take. I recommend Ken — as a speaker, a consultant, a professional coach — to everyone seeking to be better."
    Peter GerritsenPeter GerritsenPresident at Taan Worldwide
  • "Ken's workshop on Five Star Customer Service offers interesting perspective on building client relationships and most importantly earning their trust. It is an interactive workshop where all participants can improve their respective skill sets personally and professionally."
    Domenick CileaDomenick CileaPresident, Springboard Public Relations
  • "I hired Ken for some professional coaching to me and my top leadership as well as overall consulting on how to grow our business and improve our services for our clients. Ken was courteous, professional and had deep knowledge in the areas we needed expertise. I highly recommend his skills."
    C. Renzi StoneC. Renzi StoneChairman and CEO, Saxum (Integrated Marketing Communications Agency)
  • "Ken's business development workshop and follow-up new business coaching helped our firm tremendously. Ken’s brings a unique blend of business acumen, public relations know-how and emotional intelligence. He’s so good, I truly hope none of our competitors are reading this."
    Michael CherensonMichael CherensonAPR, PRSA Fellow, EVP of SCG Advertising & Public Relations
  • "Ken Jacobs is the best! I worked with Ken for the past year – and it was our best year yet. My company’s income grew by 22% As a PR expert, I was never trained on how to be a business leader. Ken gave me very substantive tips, feedback and advice. He helped me develop a business plan with financial goals, encouraged me to focus on our firm’s strengths, lead my team and grow my business. By using the Energy Leadership coaching system and working with Ken, I was able to figure out what really motivates me and how that helps me do my job better - he empowered me to lead my business with courage and strength. Due to Ken's coaching, I now feel more like a business leader rather than a PR person. I’m forever grateful to Ken."
    Laura GrossLaura GrossPresident, Scott Circle Communications
  • "Ken is an expert communications professional with keen insights that have helped CRC grow as a young agency and thrive as a result of his dedicated and strategic focus on our marketing and business development efforts. Ken's years of experience running independent and global agencies are a valued source of direction for CRC that has proven helpful with both organic growth and new business."
    Cindy RiccioCindy RiccioPresident and Founder at CRC (Cindy Riccio Communications, Inc.)
  • "Ken provided an on-target seminar on 'How to deliver 5-star client service' for our international Public Relations Global Network - and hit an immediate chord with our 50-member network of PR agency owners. We all know how important client service is, but sometimes forget how to implement it effectively. What I personally liked best about Ken's seminar is the way he offered specific ways to engage your clients that were eminently do-able. We've already done it and seen a big difference. I recommend Ken highly."
    David LandisDavid LandisCEO/President, Landis Communications Inc., President Giant Step Digital, Past President, Public Relations Global Network
  • "In my 25 years in this business running agencies, I have never worked with anyone as consistently right and as insightful as Ken. Whether it was advice that was effective at agency management or someone with the experience to tell you what you may not have seen on your own, Ken is in a league of his own. From training to growing business organically to being the 'secret weapon' in winning new business, Ken is worth triple what he bills. If you want to run better brainstorms or enhance client profitability, you could not choose someone with a better track record."
    Eric YaverbaumEric YaverbaumPresident of Ericho Communications
  • "I had a critical and urgent need for a key client's NY office, and I needed a project partner at my side. I hired Ken and he delivered big time! My client loved him... and loved me more as a result of it. I won't hesitate to engage Ken again. Great to work with him!"
    Jack VincentJack VincentSales Advisor, Business Storyteller at JackVincent.com

Articles

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Ken Jacobs on His Own Leadership Values

For our last issue of 2019, Ken Jacobs himself tackles the questions that he has asked countless other PR leaders.

PRSA Stragies & Tactics logo

AnnaMaria DeSalva on Maintaining Your Center

A Q&A with AnnaMaria DeSalva.

PRSA Stragies & Tactics logo

Doug Baxter on Respectful Leadership

A Q&A with Doug Baxter.

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