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Ken Jacobs, PCC, CPC, an experienced consultant and certified coach, is the principal of Jacobs Consulting & Executive Coaching, which serves agencies, companies, senior leaders, executives and managers in the corporate communications, public relations, advertising and marketing space.

He has helped agencies grow and manage business, improve client service and relationships, and enhance staff performance, communications, and leadership skills, and has empowered communications CEOs, presidents, executive vice presidents and senior vice presidents to achieve and surpass their goals since 2007.



Jacobs holds Professional Certified Coach (PCC) credentials from the International Coach Federation (ICF), and is accredited as a Certified Professional Coach (CPC) and Energy Leadership Index (ELI) Master Practitioner by the Institute for Professional Excellence in Coaching (iPEC).

Testimonials

  • "Before working with Ken, my feelings were mostly made up of guilt and anger at work and home. I was unproductive at work and always felt like a failure to my team. It seemed I never had enough time in the day and when I got home, I was a screaming, exhausted mom collapsing on the couch. I'm not exaggerating when I say that all this has completely changed. With the use of the Energy Leadership Index (ELI) as the core of the coaching, I feel I have the tools to make critical decisions for my team during this difficult time of a global pandemic. It's a monumental task to provide effective and empathetic leadership through this. It's incredibly hard and I'm humbled that people are looking to me for answers, even though I don't have them. I feel lost a lot of the time. Luckily, I have Ken to help guide me through."
    Bridget DalyBridget DalyVP, Client Services at Ideas Collide, Marketing Executive, Digital Advertising Director
  • "I always enjoyed Ken’s insightful columns in PRSA’s Tactics. I’ve also had the pleasure of working with Ken as a speaker twice in my role as Programs Chair for PRSA’s Independent Practitioners Alliance: his presentations on Growing Your Indie Practice (June 2018) and Enhancing Leadership for Indies (May 2020) were both rated highly by our members for the value he brought to the programs. He is a favorite speaker among our group. In addition to his leadership expertise and timely content, his presentation style is so warm and engaging, you forget you are on a webinar – it feels more like you are in a one-on-one conversation with him. If you are looking for a speaker who brings timely topics, engaging content, and infectious enthusiasm to the stage/screen, Ken is a must-have for your next event. Your audience will love him as much as ours has!"
    Wendy Kurtz, MBA, APR, CPRCWendy Kurtz, MBA, APR, CPRCAccredited PR and Marketing Professional
  • "Ken is a highly effective PR coach, trainer and facilitator. He has personally experienced what it’s like to deal with issues faced by communications practitioners. Ken teaches beyond theory. He applies real-life lessons learned about client and staff management when he led practices. For sure, his students doubly benefit from his excellent teaching abilities and his first-hand experiences. And when Ken facilitates brainstorms, you can bet he’ll do his best to compel participants to maximize their brainpower to generate ideas that win new business."
    Cherry DumaualCherry DumaualPR & Partnerships Director, The Monday Campaigns
  • "I have known and trusted Ken for a long time so it was a no brainer to invite him in to train my entire team. The workshop he led was the hit of our retreat and the feedback from staff at all levels was A+. We not only had fun in the session but learned a lot of useful real world skills and essential in the comms business management tools."
    Beth KitzingerBeth KitzingerFormer Managing Director, Fenton Communications
  • "Simply put, Ken can make you, your team and your agency better. At least that's what he did for us at The SPI Group. Working with Ken, you quickly realize that no matter how good you are or how strong your business may be, there's always room for improvement. And, it's always great to have Ken available as a sounding board when planning or facing a difficult situation. I give Ken my highest recommendation!"
    Steve GoodmanSteve GoodmanFounder & Chief Product Officer, Inkbench and Founder of The SPI Group
  • "Ken has done a great job on numerous training programs for members of our staff. He has created classes ranging from writing to media relations to organizational skills. He is always well received and staff benefit from his vast knowledge of the public relations industry. If you are looking for trainers for your PR -- Ken would be a great choice!"
    Tom CoyneTom CoyneFounder, Coyne PR
  • "I can't say enough good things about Ken! He's worked with us on so many critical things, consulting on business development and marketing as well as ways to increase profitability. We've implemented much of his counsel over the years. Because of his valuable guidance, Ken was also asked to join and has participated in regular agency leadership meetings. He has also successfully coached a number of senior leaders and executives, increasing performance. We've been fortunate to work with Ken for the last four years - and he's always been a valuable partner."
    Heather NorianHeather NorianChief Operating Officer at The SPI Group LLC
  • "Like so many other PR/Marketing/Digital agencies, my firm, Element-R Partners, LLC, was fairly good at closing business, but not bringing in the right business that matched our skills and capabilities. Latching on to any that moves isn’t a strategy. And who wants to be just 'fairly good'? If you are unsure about your firm’s strategic direction, Ken Jacobs can be your surefooted Sherpa. He’s like us – a former, highly experienced agency pro that understands what it takes to covert and manage business. Element-R engaged Ken first to review our website to see if what we were presenting matched what we were conveying verbally to prospects. It didn’t. That led to helping us realign our messaging and developing Business Development and Engagement plans. You read right. Two distinct plans. Business Development was for how to express where we wanted to take the business; the latter was for how to get there. Ken guided us through his deliberate process using focus, honesty and humor that rendered the right result for us. But don’t think this is easy. You’ll work hard. After all, breaking the Redheaded Stepchild attitude takes effort. You should do for yourself what you do for your clients. So if you’re struggling to present and project in a very crowded market, Ken Jacobs can help you find your voice."
    Bob ReedBob ReedPartner & Cofounder of Element-R Partners, LLC
  • "I was lucky to hear Ken deliver a presentation in the fall of 2019 on leadership and tips for leading concerning our roles as board members with the Public Relations Society of America(PRSA) many points from the talk stuck with me. As 2020 as driven us in many different directions with the turn of events, I reached out to Ken and asked him to speak to the PRSA, Philadelphia chapter. He delivered, “Things to Start Doing NOW To More Effectively Lead Your Team.” We received great feedback from our attendees, including the fact that Ken really held my attention after back-to-back video calls. I echo that, Ken’s calm delivery is welcoming and informing. Thank you, Ken, it was a pleasure working with you."
    Stephanie ByrwaStephanie ByrwaPresident, PRSA Philadelphia
  • "Ken is a seasoned hand who has a knack with people. So he seemed like the right guy to turn to as an executive coach for some of our top performers. We’ve given him multiple assignments – none of them easy – and he’s far outperformed our expectations every time. We’ve taken to calling Ken the “PR Whisperer” around the office."
    Dan BaumDan BaumCEO and Founder, DBC PR+New Media
  • "Ken's workshop on Five Star Customer Service offers interesting perspective on building client relationships and most importantly earning their trust. It is an interactive workshop where all participants can improve their respective skill sets personally and professionally."
    Domenick CileaDomenick CileaPresident, Springboard Public Relations
  • "I was fortunate to sit in on a presentation that Ken Jacobs gave on the subject of business development, titled 'How To Win More New Business, Now!' during a PRSA Counselors Academy conference earlier this year. As a result of his presentation, I made a mental note to tackle the creation of a business development plan for my company this year. I reached out privately to Ken for assistance with this project, and he responded immediately eager to help. The information he provided in his original presentation and then in his follow-up with me is incredibly helpful. I am so thankful for his expertise and guidance. I hope to get the opportunity to work with Ken in the future."
    Kristine GobboKristine GobboPresident, Spectrum Public Relations
  • "Too many consultants are eager to tell you what to do to try to prove how smart they are. That's not Ken Jacobs. Ken possesses a very rare combination of skills --- coach, analyst, cheerleader, father confessor, strategic muse -- and masterfully transitions between those roles (and a few others) to guide you where you need to go professionally and personally. And he does it with warmth, humor and just the right amount of nudging and tough love when required to keep you on track to achieve the crystal-clear goals he insisted you create for yourself. Now, when I find myself out on a limb I think, "What would Jacobs do?" When it comes to business and leadership, Ken has become the all-knowing deity to whom I routinely appeal."
    Jon GoldbergJon GoldbergChief Reputation Architect at Reputation Architects Inc
  • "I've had the pleasure of working with and knowing Ken since before he was able to grow a beard. He blends those years of experience with a deep passion for the business and, most importantly, a keen sense of how best to work with individuals and entities to get maximum results. He earns my highest recommendation."
    Jeffrey GraubardJeffrey GraubardFormer Managing Director, Gibbs-rbb Strategic Communications
  • "Ken has always been a trusted leadership and executive coach to many of PRGN’s member agencies for several years. A recent global webinar titled ‘How To Lead Leaders in Uncertain Times’ exclusive to our member agencies not only attracted communications pros from dozens of countries with a timely subject in agency life, but yet again proved Ken’s qualities as a leadership coach, leadership speaker and agency consultant. His presentation skills and storytelling style grabbed the audience’s attention throughout the session and feedback from multiple countries and cultures have testified it was effective despite being a virtual occasion. Ken combined thought-provoking points with practical tips that agency leaders in attendance said would surely put into action. While creating a friendly atmosphere, Ken demonstrated a solid knowledge on leadership trends and on all aspects of his subject content.

    Ken’s passion is palpable, both about his subject and for his audience. At the end of the online session, attendees felt inspired to become more effective leaders, using his thoughts and advise. As a host of our global event, I was amazed at the depth of his knowledge and inventory of cases and stories he was able to pull and tell when responding to a wide variety of questions form the audience. Ken is a great partner every host can dream of. Thank you for being with us, Ken, and for sharing some of your vast expertise. I’m sure we'll meet at upcoming virtual or regular member events of PRGN."
    Gabor JelinekGabor JelinekPublic Relations Global Network (PRGN)
  • "I was fortunate enough to work closely with Ken during a period of significant change and opportunity at my agency. Ken's coaching style centers around Energy Leadership, a new concept to me, but one that helped me frame each situation as an opportunity and overcome tendencies that were holding me back. I recently had my annual review, which was very positive, and credit a significant portion of my growth this past year to Ken’s coaching. I feel Ken’s influence has made me a more confident and effective leader and given me the tools I need to navigate all of the changes at the agency. Thank you, Ken!"
    Katie Scullin LongKatie Scullin LongVice President, Idea Grove
  • "Ken's sage guidance helped us develop our business development plan and execute every element over a six-month period of regular coaching activities. The data says that the time we spent with Ken more than paid for itself!"
    Melanie Wilt, APRMelanie Wilt, APROwner of Shift•ology Communication & Clark County Commissioner
  • "Ken Jacobs is an amazingly helpful and talented strategic advisor. The best!"
    Ronna ReichRonna ReichFounder at INK & ROSES
  • "While I was with MWW, Ken conducted several engaging workshops for our client-facing staff. His workshops were among the highest participant-rated classes we've given, vis-a-vis such key measures as 'Overall Program (Workshop) Value,' 'Program Facilitator,' 'Practicality/Usability of Recommendations,' and 'Exceeded Expectations.' Participants reported not only learning a tremendous amount of valuable information, but committed to take a number of actions as a result of the workshop. Not only were these the actions we wanted them to take, but they actually did so. In a post-workshop survey, a large number of participants said they'd enthusiastically recommend the program to others; a substantially larger number said they'd very enthusiastically recommend it."
    Angela CalzoneAngela CalzoneCo-Managing Member, Change & Response Strategies, LLC, Senior Vice President, Talent Resources and Organization Development
  • "Ken Jacobs is a highly skilled professional and an exceptional presenter. I was fortunate enough to hear Ken speak at our most recent PRGN global meeting in Santa Monica earlier this year. His workshop on 'How To Create A Client Service Culture At Your Agency' was not only insightful and eye-opening, it encouraged us to take those best practices and apply them in our firm. As a result we have seen changes in team attitude, heightened levels of participation and it has created a new air of excitement and anticipation for the future of our agency. I highly recommend Ken as a speaker, consultant and all around fine gentleman. He is a joy to work with."
    Esther BuchsbaumEsther BuchsbaumPresident and Co-founder of energi PR/RP

Articles

PRSA Stragies & Tactics logo

Ken Jacobs on His Own Leadership Values

For our last issue of 2019, Ken Jacobs himself tackles the questions that he has asked countless other PR leaders.

PRSA Stragies & Tactics logo

AnnaMaria DeSalva on Maintaining Your Center

A Q&A with AnnaMaria DeSalva.

PRSA Stragies & Tactics logo

Doug Baxter on Respectful Leadership

A Q&A with Doug Baxter.

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