"Ken's workshop on Five Star Customer Service offers interesting perspective on building client relationships and most importantly earning their trust. It is an interactive workshop where all participants can improve their respective skill sets personally and professionally."
Domenick CileaPresident, Springboard Public Relations
"Ken has always been a trusted leadership and executive coach to many of PRGN’s member agencies for several years. A recent global webinar titled ‘How To Lead Leaders in Uncertain Times’ exclusive to our member agencies not only attracted communications pros from dozens of countries with a timely subject in agency life, but yet again proved Ken’s qualities as a leadership coach, leadership speaker and agency consultant. His presentation skills and storytelling style grabbed the audience’s attention throughout the session and feedback from multiple countries and cultures have testified it was effective despite being a virtual occasion. Ken combined thought-provoking points with practical tips that agency leaders in attendance said would surely put into action. While creating a friendly atmosphere, Ken demonstrated a solid knowledge on leadership trends and on all aspects of his subject content.
Ken’s passion is palpable, both about his subject and for his audience. At the end of the online session, attendees felt inspired to become more effective leaders, using his thoughts and advise. As a host of our global event, I was amazed at the depth of his knowledge and inventory of cases and stories he was able to pull and tell when responding to a wide variety of questions form the audience. Ken is a great partner every host can dream of. Thank you for being with us, Ken, and for sharing some of your vast expertise. I’m sure we'll meet at upcoming virtual or regular member events of PRGN."
Gabor JelinekPublic Relations Global Network (PRGN)
"I was fortunate enough to work closely with Ken during a period of significant change and opportunity at my agency. Ken's coaching style centers around Energy Leadership, a new concept to me, but one that helped me frame each situation as an opportunity and overcome tendencies that were holding me back. I recently had my annual review, which was very positive, and credit a significant portion of my growth this past year to Ken’s coaching. I feel Ken’s influence has made me a more confident and effective leader and given me the tools I need to navigate all of the changes at the agency. Thank you, Ken!"
Katie Scullin LongVice President, Idea Grove
"I have known Ken Jacobs for more than 20 years as an esteemed colleague in PR, a valued provider of PR training and coaching to our agency, and as a dear and trusted friend. I cannot recommend him highly enough as a person of great integrity, compassion, creativity and as a brilliant PR educator and trainer.
Ken's training sessions always receive the highest marks because he really connects with his audience based on his personal experience and track record in creating award-winning PR campaigns, developing high-performing teams and building business for his agencies. The highest rated training session ever done at our agency was one that Ken presented at CRT/tanaka's annual retreat in 2010 entitled, 'Delivering World-Class Service.'
One of the many reasons I admire Ken is that he is doing exactly what he most loves and does better than anyone else: developing and implementing training programs and coaching that provide high-value to PR professionals and their organizations."
Patrice TanakaChief Joy Officer, Joyful Planet LLC, former Senior Counselor, Padilla/CRT, former Co-Chair, Chief Creative Officer, CRT/tanaka
"I’ve found Ken Jacobs’ executive coaching approach highly effective, because he’s helped me to better focus and empower myself to achieve my leadership and business goals. He encourages his clients to create a vision of success, identify the issues impeding their desired achievements, and focus on removing those impediments. In addition, Ken has helped me consistently focus on my highest-priority actions, thereby accelerating goal achievement. I’m extremely confident he can help you, too, whether you’re a business owner or corporate executive."
Ken HunterPresident and Chief Strategist, The PowerStation Communications
"Ken is a fantastic coach. He understands the complexities of our business and thoughtfully applies his coaching skills to help our agency leaders reach their goals and get the outcomes they desire from their teams."
Ronna ReichRonna Reich Founder at INK & ROSES
"I can't say enough good things about Ken! He's worked with us on so many critical things, consulting on business development and marketing as well as ways to increase profitability. We've implemented much of his counsel over the years. Because of his valuable guidance, Ken was also asked to join and has participated in regular agency leadership meetings. He has also successfully coached a number of senior leaders and executives, increasing performance. We've been fortunate to work with Ken for the last four years - and he's always been a valuable partner."
Heather NorianChief Operating Officer at The SPI Group LLC
"Ken Jacobs conducted two valuable leadership development sessions with mid-career students in the Syracuse University Newhouse School's Executive Master's Program in Communications Management, which I direct. He truly engaged with the attendees to get them to think strategically about leadership, while also offering practical insights they can (and did) bring back to their organizations. To a person, these professionals were grateful to Ken for the value and personal commitment he brought to their leadership journeys, and I strongly recommend him as a trusted source for providing leadership development and communications counsel in any sector--agency, corporate or not-for-profit."
Anthony D'AngeloPublic Relations Professor; Director, Executive Master's Program, Communications Management
"Ken's business development workshop and follow-up new business coaching helped our firm tremendously. Ken’s brings a unique blend of business acumen, public relations know-how and emotional intelligence. He’s so good, I truly hope none of our competitors are reading this."
Michael CherensonAPR, PRSA Fellow, EVP of SCG Advertising & Public Relations
"I have known and trusted Ken for a long time so it was a no brainer to invite him in to train my entire team. The workshop he led was the hit of our retreat and the feedback from staff at all levels was A+. We not only had fun in the session but learned a lot of useful real world skills and essential in the comms business management tools."
Beth KitzingerFormer Managing Director, Fenton Communications
"Ken has provided excellent value to our executive team in the areas of business development and marketing. He is a pleasure to work with, provides strategic and thoughtful counsel and coaching, and he has helped us to advance many of our business goals. I would recommend him to any agency, and would be happy to speak with anyone about our experience with him."
Maureen JuniperPartner at Praxis
"Ken's sage guidance helped us develop our business development plan and execute every element over a six-month period of regular coaching activities. The data says that the time we spent with Ken more than paid for itself!"
Melanie Wilt, APROwner of Shift•ology Communication & Clark County Commissioner
"I hired Ken for some professional coaching to me and my top leadership as well as overall consulting on how to grow our business and improve our services for our clients. Ken was courteous, professional and had deep knowledge in the areas we needed expertise. I highly recommend his skills."
C. Renzi StoneChairman and CEO, Saxum (Integrated Marketing Communications Agency)
"Ken is a valued partner to our agency. His keen insights, diverse experience and collaborative approach make for a very successful formula. The training he provided on client service was a welcome addition to our professional development curriculum."
Bryan HarrisCOO & Managing Partner, Taylor
"Ken is a trusted friend and confidante in addition to being aninsightful management consultant and engaging trainer for agencyteams. We've hired Ken to help our managers become leaders andto help our entire team work better with clients. I expect to hire him again sometime soon. Thanks, Ken!"
Scott BaradellCEO, Idea Grove
"Ken provided executive training and workshops on more than one occasion in previous roles I've had. His workshops were thought-provoking and come with the high-energy personality that havemade Ken a friend to so many in the communications industry. I hold Ken, and his work, in great regard."
Kurt CulbertFormer Vice President, Taylor
"A one-hour coaching session with Ken Jacobs has inspired, refreshed and instilled confidence in me to take action on several key strategies for my agency. Having interacted with Ken for more than a decade through PRSA Counselors Academy (CAPRSA), I knew him as a kind soul who offers clarity, objectivity, and gives tirelessly of his expertise. His coaching skills reflect more than 25 years of agency leadership and management as well as best practices gleaned from agencies of many different configurations - another benefit of being part of CAPRSA. I highly recommend Ken and look forward to our next conversation."
Rose McKinneyAPR, Fellow PRSA
"Ken provided an on-target seminar on 'How to deliver 5-star client service' for our international Public Relations Global Network - and hit an immediate chord with our 50-member network of PR agency owners. We all know how important client service is, but sometimes forget how to implement it effectively. What I personally liked best about Ken's seminar is the way he offered specific ways to engage your clients that were eminently do-able. We've already done it and seen a big difference. I recommend Ken highly."
David LandisCEO/President, Landis Communications Inc., President Giant Step Digital, Past President, Public Relations Global Network
"Ken has done a great job on numerous training programs for members of our staff. He has created classes ranging from writing to media relations to organizational skills. He is always well received and staff benefit from his vast knowledge of the public relations industry. If you are looking for trainers for your PR -- Ken would be a great choice!"
Tom CoyneFounder, Coyne PR
"I had a critical and urgent need for a key client's NY office, and I needed a project partner at my side. I hired Ken and he delivered big time! My client loved him... and loved me more as a result of it. I won't hesitate to engage Ken again. Great to work with him!"
Jack VincentSales Advisor, Business Storyteller at JackVincent.com