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What to Do When You’re Promoted to Lead People Who Used to Be Your Peers
Leading former peers is one of the hardest leadership transitions anyone faces. And it’s happening more frequently than ever....
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The Question That Will Help You Make Better Leadership Decisions
Making better leadership decisions sometimes comes down to one question. I learned mine decades ago in a senior leadership...
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Why Your Team Doesn’t Tell You The Truth (And How To Create Psychological Safety
Your team doesn’t tell you the truth. Not because they’re dishonest. Not because they don’t care. But because somewhere...
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How to Know If You’re Actually Leading (Or Just Managing with a Better Title)
Nearly 30 years ago, I was promoted to senior leadership at a major PR agency. I had the title,...
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The Real Reason Your Best People Keep Leaving (And It’s Not Money)
Last month, a communications VP told me she’d lost her third high performer in six months. “I don’t get...
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Five Signs Your Team Has Stopped Following You (And How To Win Them Back)
Twenty-five years ago, a coach asked me a question that I still think about: “When you turn around, do...
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Respect Is Your Most Powerful Leadership Tool. Here’s How To Use It.
Last month, an agency Senior VP shared something that’s been sitting with me ever since: “My team shows up....
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Why Your Managers Struggle To Become Leaders
Here’s what I see happening at PR and communications agencies and within corporate communications departments: talented individual contributors get...
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What’s the Difference Between Coaching and Consulting?
Many agency leaders and senior executives ask me “What’s the difference between coaching and consulting?” The short answer: consultants...
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How To Have “Difficult” Conversations with Underperforming Employees
If you think about them as difficult conversations, you’ve just told your brain they will be. So reframe your...