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Leading Through Layoffs: The Internal Crisis
Two weeks before the announcement, a chief communications officer learned she’d be leading through layoffs. Within days, she was...
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Raising Agency Rates Is a Leadership Decision
Raising agency rates is the conversation many agency owners I work with would rather avoid. They’ve had a strong...
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Finish the Year Strong: A Leader’s Fall Reset
A client told me one late September day that her team had no chance to finish the year strong....
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What AI Means for Communications Leaders
Look around your team right now, and you’ll probably see two groups. It’s the first real test of...
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Leading Through Consolidation
Leading through consolidation may be the hardest thing you’ll ever do as a communications leader, because it changes the...
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From Valued Expert to Trusted Advisor
One of the sharpest communications leaders I’ve coached wanted to be a trusted advisor. She just couldn’t understand why...
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Your People Can’t Leave. But They’ve Already Checked Out
Employee disengagement rarely shows up as a slammed door. It shows up as silence. A communications leader I coached...
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The PR Agency Succession Crisis Hiding in Plain Sight
PR agency succession done right has been hiding in plain sight, and our industry keeps showing us how. Consider...
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Leading Through Change: The Double Burden
Leading through change may be the toughest assignment a PR or communications leader ever receives. Just ask my client,...
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Is Leadership Burnout Catching Up With You?
She didn’t call it leadership burnout. She called it “running on fumes.” The communications leader I was coaching had...