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Is Leadership Burnout Catching Up With You?
She didn’t call it leadership burnout. She called it “running on fumes.” The communications leader I was coaching had...
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The Trust Crisis Inside Your Organization
She didn’t call it a trust crisis. Not at first. The communications leader I was coaching described it differently:...
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Why Your Team Doesn’t Tell You The Truth (And How To Create Psychological Safety
Your team doesn’t tell you the truth. Not because they’re dishonest. Not because they don’t care. But because somewhere...
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How to Know If You’re Actually Leading (Or Just Managing with a Better Title)
Nearly 30 years ago, I was promoted to senior leadership at a major PR agency. I had the title,...
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The Real Reason Your Best People Keep Leaving (And It’s Not Money)
Last month, a communications VP told me she’d lost her third high performer in six months. “I don’t get...
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Five Signs Your Team Has Stopped Following You (And How To Win Them Back)
Twenty-five years ago, a coach asked me a question that I still think about: “When you turn around, do...
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Respect Is Your Most Powerful Leadership Tool. Here’s How To Use It.
Last month, an agency Senior VP shared something that’s been sitting with me ever since: “My team shows up....
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Why Your Managers Struggle To Become Leaders
Here’s what I see happening at PR and communications agencies and within corporate communications departments: talented individual contributors get...
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What’s the Difference Between Coaching and Consulting?
Many agency leaders and senior executives ask me “What’s the difference between coaching and consulting?” The short answer: consultants...
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How To Have “Difficult” Conversations with Underperforming Employees
If you think about them as difficult conversations, you’ve just told your brain they will be. So reframe your...