Testimonials

  • "Simply put, Ken can make you, your team and your agency better. At least that's what he did for us at The SPI Group. Working with Ken, you quickly realize that no matter how good you are or how strong your business may be, there's always room for improvement. And, it's always great to have Ken available as a sounding board when planning or facing a difficult situation. I give Ken my highest recommendation!"
    Steve Goodman
    Steve GoodmanFounder & Chief Product Officer, Inkbench and Founder of The SPI Group
  • "Ken is a trusted friend and confidante in addition to being an insightful management consultant and engaging trainer for agency teams. We've hired Ken to help our managers become leaders and to help our entire team work better with clients. I expect to hire him again sometime soon. Thanks, Ken!"
    Scott Baradell
    Scott BaradellCEO, Idea Grove
  • "For three years (or more) in working with Ken, he has been a terrific counselor on Five Star Client Service training and various agency management issues. In addition, he is a great coach on business development and leadership."
    Brenda Barwick
    Brenda BarwickFounder, President, CEO at Jones PR

  • "I was fortunate to attend Ken's 'How to Start Winning More Business. Now!' presentation at PRSA’s Counselors Academy Spring Conference. Ken's talk was ground breaking and his targeted approach to winning new business really got me thinking. If you’d like to know if it made a difference, rest assured, it ABSOLUTELY did."

    Filomena Fanelli
    Filomena FanelliCEO, Impact PR & Marketing
  • "Ken's business development workshop and follow-up new business coaching helped our firm tremendously. Ken’s brings a unique blend of business acumen, public relations know-how and emotional intelligence. He’s so good, I truly hope none of our competitors are reading this."
    Michael Cherenson
    Michael CherensonAPR, PRSA Fellow, EVP of SCG Advertising & Public Relations
  • "Ken is a valued partner to our agency. His keen insights, diverse experience and collaborative approach make for a very successful formula. The training he provided on client service was a welcome addition to our professional development curriculum."
    Bryan Harris
    Bryan HarrisCOO & Managing Partner, Taylor
  • "While I was with MWW, Ken conducted several engaging workshops for our client-facing staff. His workshops were among the highest participant-rated classes we've given, vis-a-vis such key measures as 'Overall Program (Workshop) Value,' 'Program Facilitator,' 'Practicality/Usability of Recommendations,' and 'Exceeded Expectations.' Participants reported not only learning a tremendous amount of valuable information, but committed to take a number of actions as a result of the workshop. Not only were these the actions we wanted them to take, but they actually did so. In a post-workshop survey, a large number of participants said they'd enthusiastically recommend the program to others; a substantially larger number said they'd very enthusiastically recommend it."
    Angela Calzone
    Angela CalzoneCo-Managing Member, Change & Response Strategies, LLC, Senior Vice President, Talent Resources and Organization Development
  • "I have known and trusted Ken for a long time so it was a no brainer to invite him in to train my entire team. The workshop he led was the hit of our retreat and the feedback from staff at all levels was A+. We not only had fun in the session but learned a lot of useful real world skills and essential in the comms business management tools."
    Beth Kitzinger
    Beth KitzingerFormer Managing Director, Fenton Communications
  • "Ken is an expert communications professional with keen insights that have helped CRC grow as a young agency and thrive as a result of his dedicated and strategic focus on our marketing and business development efforts. Ken's years of experience running independent and global agencies are a valued source of direction for CRC that has proven helpful with both organic growth and new business."
    Cindy Riccio
    Cindy RiccioPresident and Founder at CRC (Cindy Riccio Communications, Inc.)
  • "Ken Jacobs conducted two valuable leadership development sessions with mid-career students in the Syracuse University Newhouse School's Executive Master's Program in Communications Management, which I direct. He truly engaged with the attendees to get them to think strategically about leadership, while also offering practical insights they can (and did) bring back to their organizations. To a person, these professionals were grateful to Ken for the value and personal commitment he brought to their leadership journeys, and I strongly recommend him as a trusted source for providing leadership development and communications counsel in any sector--agency, corporate or not-for-profit."
    Anthony D'Angelo
    Anthony D'AngeloPublic Relations Professor; Director, Executive Master's Program, Communications Management